Adult Counselling Service Jobs

Are you an exceptional leader with a passion for education? Do you thrive on driving educational excellence and ensuring the best outcomes for pupils? If so, we have an exciting opportunity for you!

About Us: The Southover Partnership consists of:

· Three leading independent special needs day schools in the London Boroughs of Barnet and Enfield dedicated to supporting pupils with social, emotional, and mental health difficulties, autistic spectrum disorder, and other complex needs. We are committed to providing a nurturing environment where each pupil can thrive.

· A specialist outreach service supporting SEND pupils in local areas.

The Role: We are seeking an Executive Headteacher who will:

· Play a pivotal role in leading our school towards continued success along with leading the Southover Partnership Trust.

· As the Executive Headteacher, you will provide strategic leadership and operational management across all three school, ensuring educational excellence and the maintenance of our unique ethos. You will drive the implementation of our strategic vision and values, overseeing all aspects of the school's operations.

· As the Trust CEO, you will lead the charity with a clear vision and strategic plan.

Key Responsibilities:

• Strategic Leadership: Ensuring the successful implementation of the Trust’s values and goals.
• Governance and Compliance: Take charge of the overall leadership and management, ensuring the highest level of governance, operational and financial management, and adherence to statutory requirements and educational and charity standards.
• Operational Management: Plan, organise, and manage the school's daily operations to ensure smooth functioning.
• Curriculum Development: Lead and support the development of a high-quality curriculum that meets the diverse needs of all pupils.
• Community Engagement: Build and maintain effective links with the local community to enhance the school's reputation and engagement.
• Leadership: Provide inspirational and values-based leadership to senior leaders, the workforce, and Board of Trustees.

Qualifications and Attributes:

• Qualified Teacher Status and relevant educational qualifications.
• Proven experience in a senior leadership role within a school setting.
• Strong knowledge of educational policies, procedures, and best practices.
• Excellent communication and interpersonal skills to engage effectively with staff, pupils, parents, and the wider community.
• Sound financial management skills to ensure the efficient use of resources.
• A passion for creating a positive and inclusive learning environment.

What We Offer: In return for your dedication and expertise, we offer a competitive salary in the range of £85,000 to £105,000 per annum, commensurate with your experience and qualifications. You will have the opportunity to work in a supportive and collaborative environment with access to professional development opportunities.

Apply Now: If you are ready to take on this exciting challenge and make a lasting impact on the lives of young learners, we would love to hear from you. Apply now to join The Southover Partnership as our new Executive Headteacher and be part of our journey toward educational excellence.

Visits to Southover Partnership are welcome. To be arranged through Joanna Carson, School Business Manager.

Application closing date: 16th September 2024

Shortlisting date: 17th September 2024

Interview date: Wednesday 25th September 2024

All applicants should fully complete the application form, share a supporting statement that addresses how you meet the person specification criteria and ensure there are no unexplained gaps in employment/training.

Based within the Wiltshire Domestic Abuse Service, the IDVA team works within a multi-agency system to provide a proactive, person-centered independent service for victims of domestic abuse, empowering choice through informed decision making.

This is a temporary 3 month position, however this post is likely to be extended.

Key elements of the role include:

• Providing priority support to service users.
• Risk assessing and helping to keep service users safe through safety planning.
• Enabling victims to access statutory and other services.
• Engaging with and supporting the MARAC process, to ensure that the voice of victims is heard.
• Managing a caseload of high-risk victims and working proactively to support them and their families.

Key Responsibilities

• Provide a high-quality service to those at the highest risk.
• To provide practical and emotional support to service users, working jointly with them to carry out, implement and review needs assessments and support plans.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
• Identify and assess the risks and needs of service users using an evidence-based risk identification checklist.
• Work with high-risk service users to help them access services, to keep them and their children safe.
• Advocate for high-risk service users with agencies who can help to address the domestic abuse.
• Understanding the role of all relevant statutory and non-statutory services available to service users and how your role fits into them.
• Providing information to service users in relation to legal options, housing, health and finance.
• Working directly with all key agency partners to address the safety of high risk service users and ensuring that their safety plans are coordinated particularly through the MARAC.
• Manage a case load ensuring each person receives the appropriate support, tailored to their needs.
• Support the empowerment of the service user - assisting people to recognise the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives.
• Support service users to maintain existing accommodation and to advocate on their behalf, in order to access accommodation and additional support.
• Develop and maintain working relationships with specialist agencies, both statutory and voluntary, to support those with multiple support needs.
• To recognise, respect and address the needs of service users who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBTQ+ communities, disabled people, those with complex needs and other groups which services have found difficult to reach.
• Provide practical and emotional support in relation to criminal and civil remedies, housing, health, education, employment, welfare benefits, counselling, legal aid and children’s support.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• To work alongside colleagues to deliver a whole family approach.
• Be proactive with your line manager to carry out periodic case reviews.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
• Help maintain accurate and confidential case management records and contribute to monitoring information for the service.

General Responsibilities

• Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.
• Attend and contribute to team meetings.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.
• Undertake agreed training and keep updated on changes in legislation, policy, and best practice.
• To support additional duties at your team managers discretion.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.

Are you a driven, collaborative and compassionate individual with a proven record of working with male adults in the criminal justice system, whether in the community or in prisons? Do you have experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, or people who are angry and confused?

If so, St Giles Trust is looking for a proactive Personal Wellbeing Navigator to oversee the delivery of Personal Wellbeing services to referrals of community offenders and prison leavers, including families, made by the Probation Service in North Yorkshire.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Our successful candidate will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.  This will involve undertaking assessment and action planning with individual service users which will result in timely and prescribed outcomes being achieved, and creating a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users.  You will deliver a range of interventions to service users, including group work sessions where required, and work with service users flexibly, meeting and undertaking interventions in a range of prescribed locations across a wide geographical area.

We will also rely on you to develop and maintain positive working relationships with external agencies including Probation, Prisons and partners, and work towards contractual targets and outcomes within agreed timescales and in line with specified quality standards.  Using agreed CRM databases, recording all activity relating to caseload and ensuring all information is recorded within agreed deadlines are all also vital aspects of the role.

What we are looking for

• Experience in working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• L3 qualification in Advice and Guidance or equivalent
• A sound knowledge of the requirements of managing a caseload
• An understanding of the barriers faced by people with complex and multiple needs
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• Impressive interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work.

Please note: this role requires that successful candidates must undergo an Enhanced Adult workforce with Adult Barred List DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 18th Sept 2024. 11:00pm         Interview date: 27th Sept 2024.

POST:

We are looking for a Sex Worker ISVA to join us National Ugly Mugs (NUM)!

SALARY AND HOURS:

Salary: £29,250

This position is contracted for 3 years. Operational hours are Monday-Friday 9am-5pm

RESPONSIBLE TO:

ISVA Manager of Support Services

About NUM: 

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.

We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

About the Team:

The NUM Case Work Team NUM’s mandate is to ‘end all forms of violence against sex workers’ and operates under three key principles: Sex Workers’ First, Quality Support, and Learning and Innovation. The NUM Case Work team offers victim support to prevent and heal from violence to adults of all genders involved in sex industries. The postholder will provide support to NUM members and non-members who identify as having experienced harm and violence during their work. Services are provided digitally and online, and in-person services.

The post is part of a unique partnership between National Ugly Mugs, POW (Nottingham) and Basis Yorkshire, to ensure more specialist support for sex workers who have experienced sexual violence, to develop good practice guidelines, and to develop and share learning that will influence change in health inclusion for sex workers. Each organisation will be employing a SWISVA; the program will be led by a Program Coordinator, who will be based with Basis Yorkshire, who will lead on policy development work.

Person Specification:

A successful candidate should have the following experience:

• A minimum of 2 years’ experience of working with women who face barriers to accessing support services such as health housing and the criminal justice
• Experience and understanding of working in accordance to core safeguarding legislation to support victims of sexual violence
• Experience of supporting sex workers
• Experience of multi-agency partnership working including with partners such as the police and SARC
• Experience of working in a complex environment, actively managing risk and following case management procedures to meet the needs of a diverse and vulnerable client group
• Working with a range of stakeholders and partnership working or strategic networking, spanning voluntary, leadership and women’s sectors, including delivering presentations

Please read the full essential critieria in the attached documents:

• Skills and Abilities
• Knowledge
• Education, Training and Qualifications
• Person Attributes and other requirements

How to Apply

Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job. The posting will close on 15th September. Interviews will take place on 24th and 27th September.

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

Please note due to the high number of applications expected for this role if you do not hear back from NUM by 22nd September unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.

Kineara has a new vacancy for an experienced Asylum and Refugee Housing Support Worker to join our small and dedicated team in this new project supporting recent granted refugees to find accommodation.

Asylum and Refugee Housing Support Practitioner   

Salary: £ 16 per hour 
Contract and term:  Self-employed 12 month contract, with a 3-month probation 
Hours: 35 hours per week Mon – Friday 
Location: Flexible, with time split between our office and partner organisations office in Southwark, local community and working from home 
 

About the project  

Set up by the Southwark Community Refugee Forum, alongside Southwark local community and charity organisations. Kineara provides a weekly drop-in surgery at the St Giles Center giving support and advice to refugees struggling to find PRS due to many barriers, including language. In 2023 the collaboration was formed to respond to the increasing need for housing support to asylum seekers with newly granted refugee status after the Home office made changes to the way they process asylum seekers.   

After 9 months of delivery, we are excited to have secured funding to deliver this work fulltime alongside our PRS Renters Support Programme in Southwark. We will provide crucial crisis support to vulnerable renters and are looking for a passionate housing support worker to be part of the next phase of the project.   

About Kineara  

Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We identify and address barriers by providing holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.   

About the role  

We are looking for an experienced, enthusiastic, and energetic support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers and resettlement workers, refugee support organisations, community services. The role involves coordinate tailored support for each client to find and sustain tenancies, mediating with landlords where necessary and providing housing advice. The objective of this programme is to support access to PRS properties, provide information about housing market and polices, help set up sustainable tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders, such as council and refugee support professionals to improve family health, build relationships and engage families and individuals and their networks of support.   

About you  

You will have experience of working with individuals with complex needs. You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change. You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances. You will also have experience working in a systemic and therapeutic way and ideally have trauma informed training or experience. It is also important to us that you have the competency to work with people from a variety of cultural backgrounds. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively. A good understanding of one of the following languages is an advantage; 

- Arabic  

-Kurdish sorani  

-Farsi/Dari 

-Pashto 

-Tigrinya/Amharic 

What you can expect from Kineara  

Kineara will offer you an opportunity to be part of a dedicated small team that works closely together while encouraging independence and autonomy. This is a busy and hands-on role where each day is different, and you will be based in our office in Southwark, at home, and in the community doing occasional home visits. The role will provide you with support and supervision from our experienced project manager, as well as the flexibility to work to your clients' needs. With us, you will have an active voice in the organisation and your input in how our organisation develops will be highly valued. We are committed to providing a nurturing environment in which our staff can develop their skills, take on new opportunities and challenges, and grow professionally.   

 We ensure that wellbeing of our staff is a priority. Kineara provides a wellbeing package for all practitioners to encourage work/life balance and self-care for our staff.  

HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include: 

• Why you wish to apply for this role 

• What you would like to gain from this role 
• Your relevant experience, knowledge and skills, based on the person specification above. 
• What other qualities you have that you could bring to the role 
• Whether you have an up-to-date DBS and DRB check. 
• When you are available to begin work 

We look forward to receiving your application! 

HMP Wealstun, West Yorkshire

Internally your job title will be CFO Evolution Support Worker

Are you a target-driven, highly motivated and empathetic individual with a proven record of working intensively with individuals and supporting their progression?  Do you have high level guidance skills and the ability to deliver effective one-to-one and group sessions?

If so, join St Giles where you will be dual-trained as a Support Worker and Activity Facilitator working on our CFO Evolution programme, which will see you provide support to a caseload of participants in custody to prepare for release and successfully resettle into their local communities by providing practical help, advice and guidance, as well as motivation and understanding.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will carry out initial and ongoing assessments of the support needs of individual participants, before providing them with essential advocacy, mentoring, guidance and training interventions that meet their needs, plus engage and case-manage eligible participants on the CFO Evolution programme by providing ongoing resettlement support.  You will be expected to create an Action Plan, plan and design appropriate activities, training programmes and interventions, and establish and deliver high-quality, engaging one-to-one and group sessions, while also monitoring participants’ progress and providing timely monthly reports.

We will also rely on you to develop strong relationships with HMPPS/agencies offering support, where appropriate provide holistic wrap-around with general elements of resettlement support and working collaboratively plan for and facilitate effective Through the Gate and warm handover to the relevant Support Worker in Community.

What we are looking for

• Working intensively with individuals and supporting their progression
• Working with offenders, or those disaffected and marginalised from mainstream services, in training, guidance, advice and counselling environments would be advantageous
• High level guidance skills, with the ability to deliver one-to-one and group sessions
• Knowledge of the issues affecting the rehabilitation of offenders and desistance theory
• Knowledge of HM Prison environments and/or training, education and employment opportunities locally and nationally, and of training and guidance
• Demonstrable ability to support and motivate learners with multiple complex needs
• The ability to effectively assess evidence and identify assessment criteria using a range of assessment methods
• Excellent interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work.

Please note this role requires an Enhanced Adult and Children with the Child Barred list DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button.

Closing date: 11 p.m. on 2nd September 2024Interview date: 10th September 2024.

Purpose of the Job:

This role is within our crisis alternative service – Safe Space - which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm(midday)-11:30pm across all of our boroughs. The shift pattern for this role is 4:30-11:30pm. This will be on a rota basis across support workers.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

Key Responsibilities:

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family

You will have:

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

Benefits of working with us:

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply:

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

We're looking for a kind, compassionate and resilient Drug and Alcohol Specialist Support Worker to join our Homelessness service in Hackney.

£28,486.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

For a full job description, please visit our website.

East London Apartments provides 24-hour accommodation-based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness.

East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

Working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly test boundaries and have experienced multiple traumas as a result of abuse, neglect and years of street homelessness, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.

The successful applicant will have experience working closely with a range of services to support individuals to address and/or recover from their dependence on drugs and or alcohol. You will have excellent knowledge of harm reduction techniques and various treatment approaches for addiction and be confident in the use of these approaches. These should include but are not limited to medication treatment, behavioural counselling and relapse prevention. You will also provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Post holders will deliver trauma informed and asset based support to a caseload of up to 6 complex service users with substance misuse support needs. - The caseload is subject to change depending on the service needs.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

NVQ Level 3 or equivalent in a relevant area (e.g. substance misuse, addiction, psychology, Health and Social Care,).
Experience building and developing strong professional partnerships with external providers.
A minimum of 2 years experience in complex needs services, community development, addiction counselling, drug and alcohol work or other related fields.
Good written and oral communication skills
2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Purpose of role Working as part of the Casework Team, the Triage caseworker will be the first point of contact for beneficiaries seeking support.  Using the triage process to establish the initial needs, moving forward the requests and following up once the casework process has been completed. This role will involve assessing the needs of the children and family to provide recommendations for appropriate assistance.

Full time position 35 hours per week based in our office in Portsmouth

Location Castaway House, 311 Twyford Avenue, Portsmouth PO2 8RN

Salary £29,000 per annum

Contract Permanent subject to a successful 6-month probationary period.

Company pension scheme Subject to successful 3-month probationary period.

Other benefits include Employees group life insurance scheme.

Employee Benenden Health scheme.

Free onsite secure parking.

Generous leave allowance

The Naval Children’s Charity provides financial and holistic support to children and families around the UK.  We work closely with other charities, have our own team of caseworkers and use an external Armed Forces group case management system CRM, as well as a bespoke internal CRM of our beneficiaries.

This role is subject to DBS checking.

Key Tasks and Responsibilities

Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval Children’s Charity.  They work closely with other organisations to ensure that children and families receive appropriate and prompt support.

· To act as the first point of contact for the Casework team and beneficiaries

· To complete an initial assessment of need by triaging telephone calls, emails and applications received through different CRMs used by the Charity

· Contact families who submit an enquiry through the Charity website or via email

· Pass emergency requests for support to the Casework Team Manager or Head of Welfare for prioritising

· Deal with enquiries and correspondence from beneficiaries

· Establish a relationship of trust with beneficiaries.  Offer support and signpost beneficiaries in areas such as relationship, bereavement, family counselling both by telephone and in person when appropriate to statutory/external organisations and Armed Forces charities.

· Liaise with external caseworkers from SSAFA, RN FPS and other organisations to ensure comprehensive casework is carried out on all beneficiaries

· Investigate applications for grants and, following assessment, produce recommendations for the Head of Welfare/CEO and Welfare Committee

· Follow up with beneficiaries once casework has been completed to ascertain impact and any unmet need

· Investigate beneficiary entitlement to statutory funds, advise of other possible sources of charitable funding and, with the beneficiaries’ consent, refer to other charities to almonise with them to provide a package of care for the beneficiary

· Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies

· Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with the Naval Children’s Charity’s Data Protection policies

· Provide feedback and regular reports to inform Casework Team Manager of trends

· Process day to day invoices and pass to the Head of Finance

· Keep up to date with developments on legislation, childcare issues and the benefits system and have an awareness of the MoD allowance system

· Regularly update personal training and skills

· Other relevant duties may be assigned from time to time

PERSON SPECIFICATION

Experience

· Professional experience in a Triage/Caseworker/Family Support Worker role

· Previous experience of working with Serving Personnel/Veterans/Children in a support capacity

· An understanding and awareness of the benefits system

· Good knowledge of the Naval and Armed Forces Charity sector (Desirable)

Knowledge and skills commensurate with role to include:

· Empathetic and non-judgemental nature

· Excellent interpersonal, written, verbal communication skills.

· Well-developed IT skills, including Microsoft Office 365 and Teams. Training will be provided on our case management systems.

· Excellent attention to detail and a logical approach to work, with excellent planning and organisational skills.

· A team player with a positive, solution-focused approach to work.

· Ability to work independently demonstrating excellent time management skills.

· Ability to stay calm and work effectively under pressure, especially when meeting short notice deadlines.

· An understanding and commitment to the mission, vision and values of the Charity.

· In possession of a full UK driving licence.

Comprehensive understanding and implementation of GDPR and Data Protection principles; some of the information you may be required to process is of a sensitive and confidential nature.

Context and additional information

· Expenses incurred whilst fulfilling the duties of this role will be paid in accordance with NCC policy.

· You may be required to attend events to engage with Naval families (overtime is not paid, however Time Off In Lieu (TOIL) is given.

· Willingness to successfully complete appropriate job-related training.

· Have, or be willing to undertake and pass, MOD security checks.

Suitable candidates will be asked to complete an Application Form.

The tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the organisation.  This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop.

The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Being an Individual Giving & Gifts in Wills Manager at St Wilfrid’s

We are delighted to offer the opportunity to join us as our Individual Giving & Gifts in Wills Manager.

This is a wonderful chance to support us by leading a small, close-knit team responsible for developing and delivering our individual giving fundraising strategy. You will also be focusing on donor development and acquistion, as well as retention and database management.

You will have proven experience in marketing and developing fundraising strategies within a charity setting. You will need to be confident in giving, setting and managing campaigns and annual budgets, and working towards income targets.

Qualifications and Experience

• Fundraising experience at a senior level (Essential)
• Experience of developing funding propositions, campaigns and securing significant funds (Essential)
• Experience of working with CRM system or database to maximise income generation performance (Essential)
• Full driving licence with access to a car with business insurance cover (Essential)
• Right to work in the UK (Essential)

Please visit the careers page on our website or see the attached job description for a full person specification.

Equality, Diversity and Inclusion at St Wilfrid’s

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to make sure you can shine. To do this you can call 01243 775302, or pop in and ask at Reception for HR.

We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.

What we offer you

All Hospice employees are offered the following benefits:

• Annual Leave – Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service

• Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy

• Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support

• Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits

• Generous Pension – With 7.5% employer contribution for staff not in the NHS pension scheme

• Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)

• Free on site parking – At our beautiful, purpose built Hospice in Bosham

• Subsidised food – Our catering staff provide a range of high quality meals at low prices for all staff members when on site at the Hospice

• Staff discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme

Interview information

This will be a two-stage interview process.

First stage interviews are scheduled to take place on the 16th and 18th September 2024 at St Wilfrid’s Hospice, Walton Lane, Bosham, Chichester. Second stage interviews will be held w/c 23rd September 2024.

Please note this vacancy may close early if sufficient applications have been received

This is a dynamic service, providing bespoke interventions to a small group of six to eight Looked After Children aged 16-21 years, to enable them to live in safety and stability, and have a place to call home.

The Specialist Support Worker will be responsible for delivering direct support to a small group of young people with complex needs. The young people will live in the community and the HFFY service will provide 24/7 support to ensure their safety, promote their stability, and build resilience to enable them to manage their tenancy.

Essential Criteria

• Experience of supporting Looked After Children or homeless and/or vulnerable adults to identify personal goals and meet person-centered targets while working through the process of change
• Experience of working within a fast moving and challenging working environment in the areas of mental health, care for young people, alcohol and drug use, independent living support
• Experience of using a high level or communication skills, both verbally and in writing, using Microsoft Office applications
• Full current driving licence or, if a disability prevents driving, an alternative means of transport to enable the duties of the post to be carried out in full.
• NISCC registered (or willing to become registered if appointed) and willing to be subject to Access NI checks. (Successful applicants must commence NISCC registration process prior to employment)​​​​​​​

Desirable Criteria

• ​​​​​​​​​​​​​​6 months experience of supporting young people (under 25) who have experienced any of the following:

           +​​​​​​​Care System
           +Justice System
           +​Prison
           +Institutional Care
           +Supported Accommodation
​​​​​​​
​​​​​​​Why work for the Simon Community?
We offer an extensive benefit package, including:

• Pension Plan
• Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
• Death in Service Benefit
• Generous Annual Leave Entitlement
• Learning and Development Opportunities
• Compassionate Culture
• Occupational Sick Pay
• Free Access NI check
• Health & Wellbeing Initiatives
• Management Development Programmes
• Long Service Awards
• Blue Light Card Scheme.​​​​​​​​​​​​​​​​​​​​​

Start date:  As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary:  £25,496 - £27,845 per annum, pro rata. 

Contract: This is a 9 month maternity cover contract, with strong possibility of extension to 12 months. 

Hours: 21 hours per week.

Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available.  Some travel to other locations in Essex may be required, particularly during the induction period.

Holiday: 25 days per year, pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification. Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.

Application deadline:  9am, Tuesday 24th September 2024. 

Interviews:  Tuesday 1st October 2024.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1

Job Description

The First Contact Navigators play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Essex and the post liaises with clients, the CARA team and external agencies, providing advice, support and information. 

The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support.  You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.

The main responsibilities of the post are:

• To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.

• To complete first contact calls and assessments with clients over the telephone. 

• To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.

• To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.

• To assess and engage service users not currently engaged in appropriate specialist sexual violence services.

• To seek and respond to referrals from a variety of internal and external sources.

• To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.

• To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.

• To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on. 

• To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.

• To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.

• To cover the enquiry line and the office phone and deal with enquiries as required. 

• To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.

• To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.

• To attend regular team meetings and to work with colleagues to further the objectives of CARA.

• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

• To report to the Service Development Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports. 

• To be administratively self-servicing.

• To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.

• To take on new client, office and administration responsibilities as CARA develops.

About CARA 

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here.   We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership.   We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Ref: FDC-241

Are you a driven, collaborative and compassionate individual with a proven track record of working and engaging positively with young offenders or other vulnerable groups?  Do you have strong experience of providing support, advice and advocacy and the ability to assess a client’s needs?

If so, join St Giles as a Caseworker working on our SOS project, a trailblazing ex-offender led project that works across the country with both victims and perpetrators of serious youth violence and other gang-related offences.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will assess referred clients, with reference to St Giles Trust assessment practices, and produce support and risk management plans based on these assessments, promoting inter-agency collaboration in the process.  You will also deliver a holistic support service, working independently or with colleagues as the situation dictates, providing a practical service that will include social and housing support, accompanying to appointments, education, training and employment options, benefits work, and debt advice.

We will also count on you to develop and maintain relationships with referral agencies, including police, Youth Offending Teams and Young Offender Institutions, ensuring a steady flow of appropriate referrals onto the scheme, plus regional agencies, including police and social services, in areas where identified county lines activity is taking place.

What we are looking for

• To have worked on an offender-led support project, had personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of Leeds
• Experience in negotiation with partner agencies to establish links to further aims of the project
• Experience of engaging successfully with challenging people
• A knowledge of ‘County Lines’ (drug distribution networks) and how they operate
• An understanding of the need to use support plans to enable people to successfully access accommodation and support services
• Knowledge of services for offenders and patterns of offending in Leeds borough/s
• Excellent prioritisation, interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. We encourage you to apply early as we will be shortlisting as applications come in.

Closing date: 2nd September 2024 at 11.45pm.

Previous applicants need not apply.

Are you driven to campaign for better access to vital support and services? Are you passionate about advocating for those who need their voices heard? We are looking for a dedicated Senior Campaigns Officer to join our team and drive positive change for the MND Community.

Working closely with our National Campaigns Manager and Public Affairs Manager to plan, develop, and deliver impactful campaigns that improve access to essential support and services for people living with and affected Motor Neurone Disease (MND). You will collaborate with colleagues in the Services and Partnerships and Policy and Campaigns teams to identify challenges and failures in local services, turning these insights into powerful integrated local campaigns that bring about meaningful change.

Working with volunteers is a crucial aspect of this role. Engaging with both online and offline volunteers, you will provide them with the tools and support they need to amplify our campaigns. By creating compelling campaign assets, such as emails, toolkits, and reports, you will help to ensure our message reaches a wide audience.

You will represent the Association in collaborations with external stakeholders, including coalitions, to further our campaigning goals. Your efforts will contribute directly to the planning, execution, and evaluation of campaigns and events across England, Wales, and Northern Ireland, ensuring we meet our objectives, deliver against targets, and make a tangible impact.

Additionally, you will support the Policy & Campaigns Assistant in managing correspondence and enquiries, ensuring people living with and affected by MND are not only heard but are actively involved in shaping and delivering our campaigns. By working closely with colleagues across the Association, you will help to increase our profile, reach, and engagement, ensuring that our campaigns are as effective and far-reaching as possible.

Hybrid Working Expectations: 2 days per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.

What are we looking for?

Experience in developing, planning, and delivering effective campaign strategies that drive real change. Your experience will include creating compelling campaign materials and engaging a range of campaigning actions.

Experience of managing or working with volunteers in a campaign setting (or equivalent volunteering experience) is essential.

You will have excellent communication skills, and be confident in presenting ideas clearly.

You must be proficient in Microsoft Office, and flexible in your working hours, including evenings and weekends. Regular travel within the UK will also be required, with occasional overnight stays.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.