Administration Volunteer Roles in Hammersmith, Greater London
Part time/flexible opportunity at CPRE London who are seeking a volunteer with office management experience, strong administrative skills, systematic organisational abilities, with good written and verbal communication skills to support the London Team with our campaigns and causes. The role covers managing a variety or organisational tasks and administrative support to facilitate the work of staff, volunteers and members.
Who are we?
CPRE London is a charity that fights to protect London’s green spaces. By volunteering with us you’ll be helping to find positive solutions for the issues facing the countryside and the environment. You’ll make a real difference and be a central part of a friendly and passionate charity.
Duties may include but are not limited to:
- Ensuring office administrative systems are up to date and fit for purpose
- Assist with Trustee Meetings, The Annual General Meeting and other meetings involving the Director as necessary (Minute taking plus circulate actions from minutes, follow up on actions as required)
- Diary management and meeting scheduling for the Director and occasionally the wider London team
- Streamline office operations seeking ways to utilise time management tools
- Liaise with the landlord to ensure the office space provides a conducive environment for the well-being of staff and volunteers
- Undertake any additional duties in line with the purpose of the role as requested by the Director.
- With experience at CPRE, there may be opportunities to provide advice and guidance to more junior volunteers and identify and intorduce options for procedural improvements.
What's in it for you?
- Use your skills to help our charity and make a positive difference to London’s green spaces
- Opportunities to work with people across all the functions at CPRE London
- Get involved with social events and workshops on a local and national level, including the annual CPRE conference
- Enhance your CV by developing new skills and gaining valuable experience
- We will support you in your role and provide you with relevant training
- We can give you a reference for your future work or volunteering
- We provide out-of-pocket travel expense
Skills and experience
Preferably with some office management or executive PA experience with great organisational and competant IT skills, plus the ability to work independently as well as part of a team.
Working pattern
Hours: between 7-14 hours per week
Location: Hybrid – London office based with some home working
Pattern: delivery can be flexible but availability on Mondays, Tuesdays or Thursdays (the Director’s working days) would be beneficial.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The administrative assistant will be assisting in general administrative support. They will have a close dialogue with key stakeholders, funders and donors to create relationships to help the organisation move forward.
The requirements for the job is basic office and communicating skills.
The administrative assistant should be keen on learning and developing new skills within the Organisation.
There will be opportunities to develop skills within several different units of the organisation such as; Marketing, Funding, Finance, HR and Legal.
The position will give the volunteer the opportunity to get insight into these different units, and the choice to develop oneself within the one (or several) that becomes of most interest, while at the same time getting versatile, transferable skills that can be applied throughout the organisation.
Main Tasks:
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Contact and communicate with stakeholders - explaining the organisational aims of the organisation and creating relationships and collaboration with other organisations.
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Assisting other volunteers in positions such as Marketing, Funding, Finance, HR and Legal.
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Administrative duties.
Required Skills:
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Microsoft word (Excel, Word, PowerPoint)
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Communication skills
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Team-working skills
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Delivers work of quality in a timely manner
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Self-driven
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Obtains a professional attitude
Training and Support Available:
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Office (Excel, Word, PowerPoint)
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Development within desired department
The volunteering program with QMC School requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.
Please note that this is a volunteering role.
The client requests no contact from agencies or media sales.
Do you enjoy organising things and making this happen?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We’re looking for admin volunteers to help with our daily operations. We have a variety of ways you can get involved:
- Responding to client requests and enquiries
- Fundrasing and partnership management
- Managing and updating company databases
- Keeping track of partnership enquiries
- Maintaining internal, volunteer, and client records
- Drafting and mailing client correspondence and newsletters
- Organising events, scheduling meetings, and making travel arrangements
- Providing administrative support to other departments or projects as needed
- Performing other duties as agreed in advance
We’ve designed our volunteering programme to be flexible and adaptive to you. All volunteering is 100% remote and you’re supported fully by our team. You control what you do and how many hours per week you want to volunteer. Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK. You must be a UK resident to apply for this role.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3 hours per week is required. We are flexible and like to work around you.
Training
We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role. After, you’ll have access to over 90 CPD accredited courses should you want to study further.
The client requests no contact from agencies or media sales.
The Members & Journal Administrator oversees the coordination and management of membership data and administers Journal communications on behalf of the ADH Journal Editor. As a member of the ADH Executive Committee, the role reports to the ADH Chair and to ADH Editor, with the option of recruiting and working alongside a Membership Assistant.
The Members and Journal Administrator oversees communications with members and subscribers, coordinates renewal processes and subscription levels, ensures upholding personal data protection in line with UK guidelines, implements and advises on members and Journal communications. The role contributes to upholding ADH charitable aims.
The role is particularly suited to individuals looking for experience in academic publishing, administration and seeking to extend their network in the dress and textile history sector. Due to meetings required in the role, it is recommended for (but not exclusive to) candidates supported by their employer or within postgraduate studies as a professional development opportunity.
The role may average up to 4 hours per week, split across several days, with limited busier periods. More details can be found on the attached role description and on the Association of Dress Historians website opportunities page.
This is an excellent opportunity for anyone interested in growing their professional skills base while engaging with a growing international community of dress and textile specialists.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to increase your employability skills such as communication, admin, IT and teamwork, or simply help to make a difference to the lives of people in your local community, then consider joining our friendly team. Our volunteers are central to the smooth running of our advice service and as an admin and reception volunteer you will be supporting staff through every stage of the advice process, from welcoming and registering clients, document scanning and photocopying, updating spreadsheets and our database through to calling clients to follow-up after appointments.
You need to be friendly and approachable and respect the diversity of our staff and clients, as well as having good IT skills.
We pay travel expenses within the boundaries of the London Borough of Enfield. There is some flexibility as to hours worked, for example to allow for the school run.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help us support people facing court alone?
Do you have admin/receptionist experience? We’re looking for a volunteer to enable us to support people going through the civil courts without legal representation. This is a great opportunity to support the administration of our busy service based at The Royal Courts of Justice. The role is broad in scope, involving supporting the London team by managing the client flow at the reception, assigning client appointments to our volunteers, clarifying points with clients and answering general client and volunteer queries. You will also learn about how the court system operates and gain an understanding of legal cases.
You will be based in our office in the Central Family Court. Training is provided. Minimum commitment of six months.
Who we are
No one should have to face court alone and everyone has a right to a fair hearing. The people we support can’t usually access any formal legal help, yet need to be able to present their own cases clearly and without emotion – often facing professional barristers in court. At a time of great stress, this can seem an insurmountable task. Our 500+ volunteers work with people who often feel they have nowhere else to turn, offering them the chance to feel heard and understood. A court hearing may be the final stage of a case, and careful preparation for hearings makes the court experience more manageable. We provide a free service for people facing civil and family court proceedings across England and Wales, offering support and guidance before, during, and after court. We help people explore the practicalities and equip them to manage their cases to the best of their abilities, and face court with dignity and self-assurance.
Our values
Client-focused: We take the lead from our clients
Engaged: Everyone in our organisation has a voice and all voices are listened to
Trusted: We strive to live up to the confidence placed in us by the people we work with
Committed: We know that what we do matters and our skilled team is committed to delivering a high quality service
Respectful: We all look after one another and take the time to talk openly and honestly with everyone we work with
Welcoming: We are open to difference, encourage ideas and look for opportunities to learn
Your responsibilities
- Sit at our reception desk, greet clients, manage the flow of clients, explain what we can do to support them and manage their expectations
- Take responsibility for managing the London office email inbox when volunteering
- Act as the first point of contact for client emails and booked appointments
- Answering the phone
- Accurately capture data and information with high standards of record keeping
You will sometimes need to:
- Input details of court hearings onto the relevant spreadsheet
- Support with data collection and evaluation
- Input appointment availability onto the booking system
- Manage/oversee any changes to availability and adjust our booking system accordingly
- Signpost clients
Who we’re looking for
Essential skills, experience and qualifications:
- Administration experience
- Competent use of Microsoft Word, Excel, email and Zoom
- Ability to communicate effectively in writing and verbally with a wide range of people
- Reliability, Enthusiasm, flexibility and commitment are important
- Being well organised with attention to detail and flexibility to work as part of a team and independently
Previous experience of working with volunteers and an understanding of the law and/or a passion for social inclusion is also desirable.
Application process
Please send us your CV and cover letter (max one page) outlining interest in and motivation for the role.
Interviews will take place on a rolling basis on Zoom.
The client requests no contact from agencies or media sales.
Overview of the role
We are an exciting team that aim to design and develop fantastic programme for all members of our organisation. We have several ongoing pieces of work and upcoming projects that enable volunteers to get stuck right in and have real impact. You will have a part in designing programme, see it develop and then watch it reach local Scouting.
We will provide support when inducting you into the role, engage you in an exciting project and then help you on your next steps as a volunteer at the end of the project. This is a great opportunity for those who have never volunteered at Headquarters to give it a go. We would love to see plenty of new faces!
What would I be doing?
This role will be working as part of the Programme Design Team to facilitate work on one of our short-term projects. You will be joining one of our Project Cohorts. After applying, we will review applicants’ skills and experience, before selecting a group to work on a particular project with set goals.
Our upcoming projects will be aiming to develop our top-quality programme. This is an exciting opportunity to be involved in innovative and impactful programme design. Each project is anticipated to last for 3 months. Once your project is complete, we will support you in your next steps as a volunteer. This could include inviting you to apply to join the Programme Design Team on a long-term basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you help run our social media accounts, particularly Facebook?
What you will be doing
- Planning, developing and sharing articles, news and stories from the group's activities and the RSPB.
- Drafting press releases in a casual and inspiring language, for local newspapers and other PR channels.
- Obtaining the correct permissions to share stories, names and photography.
- Communicate regularly with other members of the group, such as the Newsletter Editor, regarding timelines and upcoming updates and activities worth including.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to support our busy Business Support team in Camden with the smooth running of the our new Head Office. We are looking for reliable volunteers who would like to grow their administrative experience in a dynamic charity working in the Violence Against Women and Girls (VAWG) Sector.
About the role
In this role, volunteers will:
- Provide assistance at reception/in admin office answering ensuring all telephone calls are answered in and messages are relayed to relevant member of staff or manager
- To ensure that the central office is kept tidy and organised, and free of obstructions and compliant with health and safety.
- Ensure that staff and visitor sign in
- Directing staff and visitors to rooms/activities within Greenland Place
- Notifying staff that visitors have arrived for appointments/meetings
- Support staff with administrative paperwork, inclusive of printing, copying, laminating, posting etc.
- Assist in managing the info inbox.
- Assist in inducting new staff around the office.
Who are we looking for?
We think you will thrive in this role if you are:
- Organised with good IT skills.
- Reliable and committed.
- Understanding of domestic violence issues and a discretion in handling confidential and/or sensitive information.
- Approachable and empathetic
- Non-judgemental.
- Ability to maintain confidentiality.
What can you gain from this opportunity?
As part of this role, you will have the opportunity to:
- Gain experience of supporting a fast paced and wide ranging team
- Opportunities for training in domestic abuse and related issues
- Gain administrative experience to complement your CV.
We offer great volunteer induction training, where you will be fully supported to understand and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the level 3 Understanding Domestic Abuse Award (DAPA), which is recognized by the Home Office.
Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.
Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.
At the British Dyslexia Association (BDA), our trustees play a vital role in making sure that the organisation achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that the charity has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the Senior Management Team to enable the BDA to grow and thrive, and through this, achieve our mission.
Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.
This is an exciting opportunity to contribute your skills and experience to a cause that matters, ensuring we stay true to our mission and achieve our goals.
For full details of the role including key responsibilities, the skills we are seeking from prospective applicants, along with the anticipated time commitment, please view the trustee role description.
What we are looking for:
We are seeking individuals who bring enthusiasm, integrity, and dedication to the role, and who can contribute fresh perspectives to our Board. We are especially interested in candidates with expertise in the following areas, and ideally, with prior Board experience:
- Dyslexia specialist within the field of education
- Special educational needs – research expertise
- Finance or technology
What’s in it for you:
As a trustee, you will have the chance to:
- Make a difference: impacting the lives of those we support and contribute to a cause you care about.
- Develop your skills: gain valuable experience.
- Network: connect with like-minded individuals and expand your professional network.
- Personal fulfilment: experience the satisfaction of giving back and contributing to something meaningful.
Terms of office - Trustees are appointed for 3 years each, for 2 terms.
Equal Opportunities
The BDA are committed to creating a diverse and inclusive workplace. We welcome applications from all individuals and believe that diverse perspectives strengthen our team and help us achieve our mission.
Interviews - These will take place in November 2024
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bid - Writer Support (Administrator) Job Overview
We are currently recruiting for Bid - Writer Support to join our passionate and driven team.
As Bid Administrator you will support the performance of a high performing bid team designed to facilitate and support the successful winning of new grants and tenders across the UK.
As an outstanding administrator you will play a key role in assisting the team to ensure that all bid documents and business development literature is prepared and presented not only to the highest possible standards but on time – often within challenging deadlines. Key to success in the role will be the following traits:
· Adaptability
· Determination
· Flexibility
· Robust disposition
You will be at your best when you’re working under pressure and in a fast-paced, deadline driven environment. This role calls for someone who can react as deadlines and priorities change; someone with resilience and a tenacity to get the job done whilst never compromising on quality.
Key Responsibilities:
· Management of a central mailbox, including basic tender management duties
· Monitoring new business opportunities advertised on various portals and websites.
· Reviewing new business opportunities as they arrive, forwarding relevant opportunities to the appropriate bid writers.
· Taking ownership of the bid library, which includes ensuring that it kept up to date as and when new opportunities are submitted.
· Thoroughly proof-reading materials to ensure information is grammatically correct, well-researched, and without spelling errors
· Ensuring that our in-house bid process is understood and implemented to ensure that quality, commercial and legal requirements are consistently met
· Taking ownership of client portals – Including dealing with daily alerts and maintenance of portal logins
· Providing general administrative support to the bid writing team.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Job Type: Volunteer
Expected hours: 12 per week
Education: GCSE or equivalent (preferred)
Experience: Administration / Office support: 1 year (preferred)
Work authorisation: United Kingdom (preferred)
Job Types: Part-time, Volunteer
Expected hours: 12 hours per week, 6 per day.
Benefits:
- Flexitime
- Work from home
Schedule:Day shift
Experience: Administrative: 1 year (preferred)
Work Location: Remote
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest to become a Fundraising Volunteer at Cats Protection!
Our vision is a society where every cat has their best possible life because they are protected, cared for and understood by everyone.
We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help.
Our Purpose is to to help people see the world through cats’ eyes
Our brand new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!
A bit about this role:
As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.
As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!
What can you expect to be doing?
As a flexible role, you have the choice to be involved in the following:
- face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.
- online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.
- bringing new ideas! We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
- engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.
What are the benefits to you and the cats?
You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers. Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.
We're looking for someone with:
- Sympathetic to cats and our values
- Happy to be part of a team of dedicated volunteers and employees.
- Flexible and adaptable to different events/activities
- Open to new ideas and ways of fundraising
Time expectation
This role is very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The well being of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.
Applicants will be requested to complete an application for and provide two references.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
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Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.
Compass is a service designed to support adults (18 years and over) in H&F and Hounslow. The service provides support with welfare benefits, debt, housing and well-being/peer support groups/workshops.
The Ealing Pathways service is designed to support adults (18 years and over) with stable mental illness to stay well and avoid acute admission in the borough of Ealing. The service provides support with welfare benefits, debt, housing and well-being advice service.
As a part of this, we are looking for volunteers to support with both services. The role of the volunteer includes supporting with onboarding and contacting clients onto our services as well as completing administrative tasks.
Main Responsibilities
To work closely with the Compass/Pathways service team and support the services with enquiries and support the service users to access the service.
- Triage clients for the service through an onboarding process.
- Support with follow up surveys and questionnaires for those who have accessed the project and obtain their feedback to improve our services.
- Support the Compass/Pathways team to promote the service to the local community.
- Support with administrative tasks including recording information onto our database ‘Views’.
- Supporting clients by picking up ‘light touch cases’ e.g. form filling and welfare benefit checks.
Type of person we are looking for:
Essential
- An interest in supporting those with mental health needs to access Compass/Pathways services.
- Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner.
- Excellent organisational skills, with the ability to follow administrative procedures.
- IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.
- Preferably have had experience working with people who experience poor mental health.
Time commitment and expenses
- 5 hours per week, during our opening hours of 10am–4pm. Please indicate your preferred volunteering day(s) on your application
- We request a minimum commitment of 3 months of volunteering after the completion of your induction.
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
To apply please send your CV and expression of interest addressing the below questions:
Please tell us why you would like to volunteer with Compass/Pathways at HFEH Mind (minimum 50 words)
Please share any relevant skills or experience you have for the role. This may include education, work, or voluntary experience (minimum 100 words)
The client requests no contact from agencies or media sales.