Account Management Jobs

Stoll is the lead provider of housing and support services in the Veterans sector. Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years.

We are seeking an experienced and enthusiastic Team Leader to join our unique Support Team based in Fulham, to manage a small team providing support to Veterans, of all ages, to live independently in their own homes.

You should have a genuine interest in helping people to maintain their quality of life and independence, regardless of the potential barriers they face. You will facilitate their independence and encourage health and wellbeing. As part of the role you will:

Manage a team providing support

Identify and access relevant opportunities for wellbeing, including leisure and health

Develop and maintain independent living skills

Support clients to integrate with the local community.

If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. 

Closing date for applications: Friday 29th November 2024 (latest application to be received by Midnight).

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel. Stoll appointments are subject to an enhanced DBS check.

Background 
 
Brixton House is an award-winning modern arts venue in the heart of Brixton. Our arts programme reflects the rich and authentic storytelling of local and international diverse communities and champions innovative and creative entrepreneurial perspectives. 

Our vision is to empower our undervalued, unheard, and excluded communities through our creative and cultural spaces. 
 
Our mission is to present and collaborate with voices and perspectives not currently centered in mainstream funded culture. We focus on theatrical stories told through theatre and multiple other art forms. We are committed to and representative of Brixton, and a place where the lively and diverse communities who live, work and visit this place, come together to engage with culture and build community.
 
We live by our values, and they are at the core of everything we do:

- Enterprising 

We are a strong creative enterprise providing security and stability for creative freedom to be realised.

- Welcoming  

We will remain connected to our communities and treat everyone with kindness and respect; Brixton House is their home from home

- Nurturing 

We foster a caring and compassionate environment that inspires to be and give their best.

- Radical  

We encourage people to be authentic, affirm their rights, be critical, bold, resolute and determined.

- Celebratory

We embody a spirit of hope.

- Collaborative  

We will establish an integrated hub of creative spaces, performances, training, business ventures, and jobs for the local community and beyond.
 
We here at Brixton House believe in the power of stories and how it can transform and enrich our lives through the magic of theatre.

Our aim is to encourage children, young people, young adults, adults, our elders, families, artists, and communities to engage, create, learn, experiment, play and be the future storytellers.

Role & Responsibilities

The Event Sales Manager is the main contact for all hires enquiries about our fantastic 7 studio spaces, 2 theatres and café Bar.

The Event Sales Manager is responsible for driving sales, managing client relationships, supervising the event planning process.

No one day is the same at Brixton House. The versatility of the building enable us to host a wide range of events such as Meetings, Screenings, Conferences, Music Gigs and Book Launches.
 
Sales

- Achieve monthly sales targets
- Secure returning hire bookings
- Create and implement sales strategies
- Look at upselling opportunities across the venue including food and beverage packages
- Develop contacts with relevant cultural, commercial and social markets to increase sales opportunities – especially locally 
- To answer all enquiries in a timely manner with accurate information 
- Proactively source new business with the ability to strategically convert to sales
- Raise quotes, and issue contracts 
- Liaise with the Finance department to raise invoices and credit notes
- Liaise with other internal departments as necessary to deliver an excellent quality of service both for the client and Brixton House
- Liaise and build relationships with the Marketing, Operations and Technical departments, encouraging collaborative work
- Develop and deliver any related marketing assets with the Marketing team (eg updating the website, sales driven photography etc)

 
Management and Delivery

- Conduct tours of Brixton House, taking details of client’s requirements and responding with bespoke details as required 
- Lead in the advancing of Events and Hires 
- Book the spaces using Brixton House booking system, YesPlan, attending planning meetings as required and finding solutions to any possible clashes in delivery 
- Keep the booking platform up-to-date and raise any clashes with relevant teams
- Create Events sheets in a timely manner and distribute it to relevant teams
- Assist in all aspects of the day to day running of the department and Events and Hires
- Accommodate early get-ins and/or late nights for events and acting as onsite Event Manager during out of office hours
- Manage and resolve client’s complaints with a high standard of customer service care

 
Reporting

- Track enquiries to identify trends and understand Brixton House’s potential in terms of conversion rates, income opportunity and weekly conversion rates
- Schedule internal debriefs after events with relevant departments
- Complete monthly hires income reconciliation
- Report to the Senior Leadership and Executive Leadership team as required

 
Who are we looking for?

- Minimum of 2 years of extensive experience managing corporate and private events at a large, multi-space venue
- Evidence of hitting set targets and ability to adapt depending on income variances 
- Successful track record of handling diverse event requirements, deliver successful outcomes and the ability to achieve set KPI’s
- understand the complexities of delivering events within a busy event and/or entertainment venue
- To have a good working knowledge of lighting, PA, rigging and staging systems
- A confident and professional communication style, complemented by excellent interpersonal skills 
- Strong teamwork skills while also being self-motivated and capable of working independently when required
- Proficient in IT tools such as MS Office, including Word, Excel, and other relevant software applications
- Exceptional attention to detail and strong numerical skills
- Diplomacy and tact dealing with a broad range of clients 
- Comprehensive knowledge of the cultural landscape of London

HOW TO APPLY?

Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Monday, the 9th December 2024 at 9am. 

During the application process, we will ask you to:
1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.
2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).

Interviews will take place week commencing 16th December 2024 (times TBC).
Preferred start date Monday 6th January 2025.
 
Should you have any access requirements in applying for this role please contact us.

PLEASE NOTE
 
THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED.  THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.

Basic Terms & Conditions
 
Place of work will be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL. 

The Company operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.

REF-218 074

Join our Finance team and you’ll be working with the existing Finance Office,r and supporting the Finance Manager in handling all our accounting needs.   

If you have excellent attention to detail, experience of day-to-day finance procedures, and would like to work with an organisation that champions disabled artists, you could be our new team member. 

Unlimited commissions extraordinary work from disabled artists that will change and challenge the world. We support, fund and promote new work by disabled artists, for UK and international audiences. We’re funded by Arts Council England, Arts Council of Wales, British Council, Creative Scotland, and Paul Hamlyn Foundation. 

Since 2013 we’ve supported over 521 artists and their work has reached audiences of over five million people. This makes us the largest supporter of disabled artists world-wide. With an intersectional disabled-led team and board, we’re passionate not just about talking about equality and diversity, but actually putting it into action.   

This is a permanent, remote working role with a salary of £29,757 per annum, pro rata. We welcome applications for 40 hours full time or 32 hours (0.8 full time equivalent) including breaks. Your responsibilities will include recording transactions, processing invoices, expense claims and grants, administering the charity’s bank accounts, payroll, and audits. 

Unlimited is delighted to make reasonable adjustments to existing practices and procedures to meet access requirements and supports all team members to apply to Access to Work to cover relevant costs. Our recruitment pack is available in a variety of formats, including large print, audio, Easy Read, and English, Scottish Gaelic and Welsh languages. 

We also love inclusivity and value lived experience in all its forms, so people from the global majority*, who are LGBTQIA+, disabled** and/or from working class or low socio-economic backgrounds are particularly encouraged to apply.   

* This includes, but is not limited to, people of Black Caribbean, Black African, South Asian, East Asian, Southeast Asian, West Asian, Arab, Latinx, Jewish, Romany and Irish Traveller heritage.   

** This includes but is not limited to, those who define as disabled people, as people with long term health conditions, as deaf, Deaf, neurodivergent or in relation to their health-related access requirements.   

People from these groups are still currently under-represented in the arts nationwide, and we’re committed to challenging and changing this.   

BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

The purpose of the role is to assist the finance team in delivering its objectives and providing effective support to our Awards Management Unit (AMU) programmes and country offices.

Scope and Authority

Authority:

This position assists and works closely with the Project Finance Lead. The position has no line management authority.

Key Working Relationships

· Reports to Project Finance Lead.

· Close coordination with other members of the Finance team.

· Working relationship with the wider Finance & Operations department, Fundraising, US Finance, Country offices and the Awards Management Unit (AMU).

KEY ACCOUNTABILITIES

Grants income Allocations and Transfers (20%)

• Donor receipts: Ensure all donor income are identified and allocated to the correct grant and country codes and inform AMU UK, New York and country offices on a timely basis.
• Field Grant transfers: Prepare international fund transfers batches to New York twice a month; ensure grant funding balance is checked using the Funds Available and Bank running balance spreadsheets.
• Ensure all the donor receipts and funds trasfers are posted timely and accurately in Integra.
• Maintain digital files for grant transfers with full supporting documentation attached.
• Assist in providing supporting documents grants/transactions as required by country offices for Field Audits.
• Generate donor payment requests/Invoices on the request of AMU & Fundraising teams and maintain payment request log.

· Prepare non-PO journals to enable payments in Integra

· Process donor refunds and follow up with IRC Inc./Country office to return the funds to the UK and maintain a tracker for Inc./country returns.

· Prepare quarterly IATI report and submit to Project Finance Lead for review.

Grant Balances Reconciliation (65%)

· Reconcile transfers and field expenditure data between UK and New York for all UK grants by end of each month.

· Raise all issues arising from the reconciliations with the Project Finance Lead for quick resolutions with New York and country offices by end of each month so the corrections can be made promptly.

· Ensure each grant is reconciled monthly and added to the main Grants Schedule.

· Prepare grant revenue recognition journals for Project Finance Lead review to ensure completeness and accuracy every month.

· Assist in fund balance reconciliations for all restricted grants and resolution of issues with Project Finance Lead.

· Assist in the reconciliation of UK ledgers with the donor financial reports.

· Work with AMU and IRC, Inc to collate donor financial reports, contracts and amendments for closed grants to ensure that Integra reporting is correct.

· Assist in meeting the month end deadlines.

Other support (15%)

• Request the creation of new project extension in OTIS.
• Ensure any new projects are set up and mapped correctly in Integra
• Maintain UK office bank account templates held in on-line Bank software and amend templates when necessary.
• Ensure SCB digital bank statements are received from the bank and filed in the correct location on the server for all periods and passwords are removed before saving the statements.

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

· Good knowledge of accounting demonstrated by an accounting qualification such as AAT or part Qualified Accountant

· Strong IT skills including excellent Excel skills with the ability to use SUMIFS, IF, Pivot tables and VLOOKUP

· Excellent attention to detail, particularly when working with data and large volumes of data

· Data driven

· Able to work independently and also as part of a team

· Has strong communication skills, including communicating with colleagues in the UK and internationally, in person, on video calls and over email in a clear and professional way

· Good organizational skills and the ability to plan and prioritise work

Standard Responsibilities

Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC UK.

Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies

Standard Job Requirements

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, Equality and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Candidates must have the right to work in the UK.

The deadline to apply for this role is 14th October 2024.

Related standard content:

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.   

UK:

Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), enhanced maternity/adoption leave and pay and gender-sensitive security protocols.

IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.

IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. 

Job Summary 

The purpose of the Area Giving and Finance Adviser role is to provide comprehensive finance support to churches within the Stepney Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers. 

Job responsibilities 

Financial support  

• Enable churches to develop their respective ministries, manage their finances effectively, and meet their statutory responsibilities.

• Provide finance and other appropriate training, support, resources and advice to the clergy, PCCs and parish officers.

• Assist the Bishop, Archdeacons and Area Deans in managing Common Fund giving by the churches in the Area.

• Facilitate and monitor the award of grants and loans to churches from Area funds.

• Support the Area Bishop’s staff team and Area Council in monitoring the use of Area resources, including post numbers, curate funding and other matters.

Giving  

• Supporting parishes to encourage a culture of generosity and giving. 

• Promote generous giving through training, preaching and providing resources to clergy and parish officers.

• Support the introduction of different methods of giving, including online, contactless, and Parish Giving Scheme.

Relationship management  

• Build relationships with, and promote effective communication between, the Area team, Finance team, parish officers and the other Area Finance Advisers.  Work with the National Giving Team on projects that support parish ministry.

Other duties  

• The role will require regular evening and weekend working.

• Complete other duties commensurate of the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience of encouraging charitable giving.

• Experience managing a wide variety of professional relationships. 

• Educated to A Level or equivalent standard. 

• IT proficiency (MS Office suite). 

• Fluency in spoken English and ability to communicate clearly in English. 

• Understanding of the ethos and mission of the Church of England, and of the role of parish clergy. 

• Effective written and oral communication skills. 

• Numerate and financially astute – comfortable working with financial data. 

• Strong administrative skills, including use of Microsoft Office. 

• Self-motivated, as work needs to be undertaken proactively and with limited supervision. 

• Attention to detail – accurate and efficient. 

• Strong interpersonal skills, including relationship building and discretion. 

• Christian faith with empathy to the mission and values of the Church of England. 

• Right to work in the UK. 

• The person will not require a DBS check. 

Desirable 

• Experience of charity accounting (accounting qualifications are not a requirement).

• Educated to degree level. 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

Do you want to work with a leading social justice charity organisation supporting those in need?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

About the role?

Reporting to the Bid Manager you will:

• Plan, write, edit and submit tenders owning an opportunity through all stages from tender release to submission
• Research and review opportunities, identifying key requirements and communicating the requirements effectively with internal and external stakeholders
• Obtain information required to produce compelling, high-quality bids from internal and external stakeholders, including through own research
• Effectively work to bid project milestones to ensure timely submission
• Work collaboratively with key members of the operational teams to ensure that ways of working are positioned in line with USPs and agreed win themes
• Undertake in-team quality control of other writers’ bids to ensure that all submissions are the highest-possible quality
• Review submissions to drive continuous improvement through analysis of feedback, taking account of market knowledge and suggesting changes/improvements
• Continually update the information library for future bids, ensuring good knowledge of market competitors
• Work well with the wider team to ensure coordination and compliance of the defined bid process is maintained

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services.  We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years.  We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About you

We are seeking a Bid Writer to enhance our Business and Strategy Team. Experience in bid writing is desired, but not essential. We would like to hear from you if you are looking to enhance your writing skills and experience to create high-quality commercial bids. You should have good project management skills and be able to bring information from various sources into compelling written proposals. We welcome applicants who have recently graduated from university with a degree that demonstrates excellent analytical and writing skills. Reporting to the Bid Manager you will be a supportive team member able to work in a fast-paced environment, with competing deadlines and able to use your excellent communication skills to influence key stakeholders. Having experience of Local Government tendering would be an advantage.

Benefits

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact Human Resources for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on the advert page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 2nd December 2024; however, VoiceAbility reserve the right to interview suitable candidates as applications are received and therefore withdraw the vacancy before this date.

Want to know more about VoiceAbility and the role? Click to apply to see more details. 

Eden Brown Charities is currently recruiting for a Regional Fundraiser to join a much loved Charity in Birmingham. You will be working closely with the Regional Fundraising Manager to drive forward the current fundraising strategy as well as demonstrate substantial growth in net income. This really is a wonderful Charity that makes a huge difference to women, children and their families.

About the role

You will be joining an established, friendly fundraising team and will be responsible for promoting fundraising products and events within the local area. You will also be able to drive your innovative ideas forward by engaging with local schools, churches and other community organisations. As Regional Fundraiser you will be responsible for working towards personal income targets as well as maintaining high quality fundraising by keeping yourself updated with developments in the wider sector. You will build new networks within the area and ensure that supporters are given an excellent supporter experience.

About you

To be successful in this role you will have had a minimum of two years' experience in a Fundraising role or a role with a similar skill set i.e account management and have had proven experience of managing volunteers. You must have excellent communication skills and have the ability to motivate and inspire groups of volunteers. You must also be flexible to work evenings and weekends. Please note that this is a remote role with travel around the Birmingham area. Flexible/ condensed hours are available. Please contact Laura Iliff on 07442607841 for more information.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Who We’re Looking For and why join us

At Refugee Legal Support (RLS), we seek a visionary and compassionate leader to become our first Executive Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move. 

With our current strategy concluding in 2025, we’re looking for a leader who can build on our strong foundations and guide the development of our next strategic plan, ensuring organisational cohesion at every step of this journey. You will bring strategic vision, expertise, and a collaborative approach to drive RLS’s future direction, strengthen anti-racist practices and accountability whilst empowering teams across Greece, the UK, and Northern France.

This role uniquely combines strategic oversight with hands-on work, bridging urgent client needs with long-term systemic change. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s mission while shaping its future.

Role Overview: 

The Executive Director is a new role for RLS. The successful candidate will lead RLS through its next phase of development, providing strategic leadership, promoting organisational cohesion and accountability whilst driving the fulfilment of our mission. As a representative and advocate for RLS, the Executive Director will oversee key areas such as organisational development, strategic planning, fundraising, robust financial planning, risk management, staff well-being, and external relations.

Core Responsibilities:

1. Organisational Development

   • Review and enhance RLS’s organisational structure and cohesiveness across offices and teams.

   • Implement strategic outcomes to ensure efficient and aligned operations.

2. Strategic Planning

   • Lead on developing and delivering strategic plans in alignment with RLS’s values and mission, incorporating regular reviews.

   • Ensure the sustainability of RLS’s mission and core programmes.

3. Lead the Management Team

   • Guide and support the Management Team, fostering effective collaboration.

   • Promote project integration, efficient delivery, and cross-team development.

   • Embed and promote robust accountability.

4. Governance

   • Work with and leverage the knowledge of the RLS’s Board of Trustees and thematic sub-committees to drive positive change and ensure sustainability.

   • Work with the chair of trustees and relevant subcommittees to maintain, review and improve existing governance structures and delegation schemes to enhance efficiency.

5. Regulatory Compliance & Risk Management

   • Ensure RLS’s compliance with relevant regulations and effective risk management across operations in collaboration with managers. This includes SQM, OISC, LAA, employment law and regulations in foreign jurisdictions.

6. HR Oversight & Staff Development

   • Oversee HR functions, promote professional growth, and prioritise staff well-being.

   • Foster an inclusive and supportive working environment.

7. Fundraising & Financial Oversight

   • Deliver robust financial planning and drive RLS’s fundraising efforts in collaboration with management team and trustees.

   • Engage with key funders and develop sustainable funding strategies.

8. External Representation & Advocacy

   • Serve as the public face of RLS, advocating for our mission through media, events, and partnerships. Where considered appropriate, the Executive Director will be deputised by members of staff or management in external communications.

   • Act as a key contact for the Board of Trustees, promoting transparent communication between staff, management and board.

9. Monitoring, Evaluation, Accountability and Learning (MEAL)

   • Own, review and implement appropriate MEL frameworks and practices. 

   • Implement progressive and compassionate accountability structures to ensure transparency across the organisation.

Person Specification

Essential:

• Proven leadership in an organisation focused on human rights, migration, or a related sector.

• Strong strategic planning and organisational development experience, ideally in a fast-growing setting.

• Experience of fundraising and financial management within the third sector.

• Experience leading remote, diverse teams and implementing inclusive HR practices.

• Deep understanding of the immigration and asylum landscape in the UK and Europe.

• Exceptional communication skills, with the ability to represent RLS effectively to partners and the public.

• Be responsive

• Culturally sensitive

• Have a strong commitment to advancing migrant justice.

• A dynamic and innovative self-starter.

• Be highly organised.

• Be an active listener and a progressive leader.

• Be objective and apply good judgement in difficult situations.

• Fluent in English.

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application;

• Have the right to work in the UK.

Desirable:

• Deep understanding and/or experience of working in an international context.

• A qualified practising or non-practising lawyer in the area of immigration and/ or human rights.

• Lived experience related to migration, or legal knowledge in immigration and asylum.

• Language skills relevant to our areas of operation, particularly Greek or French.

• Experience and understanding of pro bono legal projects.

• Experience in public speaking, media engagement, or international advocacy.

Job Summary 

The purpose of the Area Giving and Finance Adviser role is to provide comprehensive finance support to churches within the Willesden Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers. 

Job responsibilities 

Financial support  

• Enable churches to develop their respective ministries, manage their finances effectively, and meet their statutory responsibilities.

• Provide finance and other appropriate training, support, resources and advice to the clergy, PCCs and parish officers.

• Assist the Bishop, Archdeacons and Area Deans in managing Common Fund giving by the churches in the Area.

• Facilitate and monitor the award of grants and loans to churches from Area funds.

• Support the Area Bishop’s staff team and Area Council in monitoring the use of Area resources, including post numbers, curate funding and other matters.

Giving  

• Supporting parishes to encourage a culture of generosity and giving

• Promote generous giving through training, preaching and providing resources to clergy and parish officers.

• Support the introduction of different methods of giving, including online, contactless, and Parish Giving Scheme.

Relationship management  

• Build relationships with, and promote effective communication between, the Area team, Finance team, parish officers and the other Area Finance Advisers.  Work with the National Giving Team on projects that support parish ministry.

Other duties  

• The role will require regular evening and weekend working.

• Complete other duties commensurate of the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience of encouraging charitable giving.

• Experience managing a wide variety of professional relationships. 

• Educated to A Level or equivalent standard. 

• IT proficiency (MS Office suite). 

• Fluency in spoken English and ability to communicate clearly in English. 

• Understanding of the ethos and mission of the Church of England, and of the role of parish clergy. 

• Effective written and oral communication skills. 

• Numerate and financially astute – comfortable working with financial data. 

• Strong administrative skills, including use of Microsoft Office. 

• Self-motivated, as work needs to be undertaken proactively and with limited supervision. 

• Attention to detail – accurate and efficient. 

• Strong interpersonal skills, including relationship building and discretion. 

• Christian faith with empathy to the mission and values of the Church of England. 

• Right to work in the UK. 

• The person will not require a DBS check. 

Desirable 

• Experience of charity accounting (accounting qualifications are not a requirement).

• Educated to degree level.

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

Ivy Rock Partners is thrilled to be working with London South Bank University in recruiting a permanent Group Associate Director - Financial Services.

Purpose of the post:

Ensuring the delivery of high quality financial transactional services and operational reporting across the Group combining strong financial control with a service culture approach to delivery. This post will provide leadership of our key operational services across income and expenditure. In addition, this role oversees the procurement function at LSBU.

Increasingly these services will be provided across the LSBU Group, encompassing the University (LSBU), South Bank Colleges (SBC) and South Bank Academies (SBA) and this role will support the transition to more shared financial systems, policies, processes and services over the next few years.

Key Relationships:

1. The role holder will be expected to build close relationships with
2. the Group CFO and senior FMI colleagues
3. Group Executive and leadership at each of the Group entities
4. Academic and PS leadership
5. Directors of professional services including the Academic Registrar
6. External suppliers and software vendors

Under the leadership of the Group CFO and jointly with the other senior leadership roles within FMI, this role will:

• set the performance and service standards for FMI, role model the principles set out in the LSBU Group behavioural framework, deliver against agreed objectives and targets and deliver excellent customer service
• Establish and maintain effective senior team working within FMI, providing collective leadership, strategic direction and overall management of FMI
• Assist the LSBU Group Executive in the wider leadership, direction and management of the University and Group.

In addition, the Group Associate Director of Financial Services has responsibility for the following areas:

• overseeing aspects of Group financial service and control including Income, Fees & Collections, Payments, Payroll, Pensions, Procurement and Finance Systems
• maintaining Group Financial Regulations and relevant financial policies and procedures.
• ensuring efficient and accurate processing of all financial transactions in line with financial regulations, policies and procedures
• ensuring the full and efficient provision of fees and bursaries services are provided and that billing is accurate, prompt and supports effective collection of fees and accommodation payments
• ensuring that appropriate credit control reporting and activity is undertaken in order that all amounts owed to the Group are collected
• ensuring that payments to staff, suppliers and other payees are processed accurately and on time
• ensuring the effective and efficient delivery of financial systems across the Group, currently Unit4 Business World / Agresso and TM1. Ensure with IT that the environment is secure, available and well administered.
• investigating and reporting on cases of suspected fraud and financial irregularity
• overseeing the development and delivery of compliant, effective and flexible procurement processes and services across the Group
• preparing and presenting papers to the Group Executive and Governing Body/ Group Board Committees as required
• ensuring appropriate supervision, appraisal and learning and development throughout the Financial Services section
• undertaking any other appropriate duties as may be necessary in the interests of the Group or FMI as agreed with the group CFO.
• These responsibilities apply to all entities within the Group. For those entities which have local financial management and control arrangements which are not managed directly by this post the role holder is expected to work closely with those responsible e.g. the SBC/A Vice Principal (Finance & Performance).

SELECTION CRITERIA:

Essential selection criteria:

• A good honours degree or equivalent qualifications/experience
• Significant experience in the design and delivery of financial services at a large and complex organisation. Experience in HE or similar sector preferable but not essential
• Proven track record of service delivery and customer service excellence
• Strong understanding of credit control processes and commercial and more collegiate approaches to debtors and recovery of funds due
• Experience of commercial negotiations and delivery of change projects for the provision of new or improved financial services, finance partnerships and/or transactional assistance
• Strength and quality of leadership and the personal skills required to develop and lead an effective and well-motivated, professional and multi-disciplinary team through a period of change
• Demonstrable management skills, including the ability to set a clear direction; give positive and negative feedback constructively; delegate; and manage both teams and individuals
• Experienced in the use of automations, ticketing systems and other efficient means of providing and supporting high performing services
• Technically sound, including on current regulatory and financial reporting issues and developments including fraud, AML and KYC requirements and best practice
• Excellent oral and presentational skills, including the ability to explain complex issues clearly and succinctly together with excellent written communication skills
• A personal commitment to diversity and equality.

Preferred selection criteria

• Awareness and experience of OfS/charities/ FCA regulations and reporting
• Experience of working with Unit4 Business World / Agresso
• A CCAB or CIMA qualified accountant
• Led or sponsored a significant integrations or process change project

Job Title: Assistant Director – Core Business Functions

Salary:  £50,000.00 pa initially, moving to £52,000.00 on successful completion of 3

months probationary period.                                                   

Hours: 37.5 hours per week 

Benefits: Nest pension & Medicash wellbeing support  

Location: Northwest based, hybrid role, blend of home working & location based as required

POPS is a Charity, set up in 1988 by families who were supporting a loved one through a custodial sentence. Since that time, we have grown to employ over a hundred staff, across 16 geographical locations, predominantly in the Northwest of England, and has developed an excellent reputation locally and nationally  for the provision of quality services for families who engage with the Justice system. 

POPS’ core business team supports the delivery of services and have been influential in contributing to Justice policy both locally and nationally.  We are now looking to add to the Executive Team to contribute to the future proofing of the organisation to respond to new opportunities in a changing Justice landscape.

MISSION

To provide the support families identify they need and promote the changes required to enable children and families of those in the justice system to cope better and to thrive.

VALUES

• To be supportive and non-judgemental in our approach.
• To listen and act upon the experiences families share with us.
• To encourage active participation amongst the families we support.
• To value the benefits of robust partnerships.
• To acknowledge and embrace the principles of diversity and inclusion throughout the organisation

POPS values of diversity and inclusion. We welcome and encourage job applications from people from diverse backgrounds.  We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates.

PURPOSE OF THE POST

The Assistant Director for POPS core business is pivotal to ensuring the efficient, effective and legally compliant management of POPS’ head office functions and organisational infrastructure. We are seeking for somebody to join our team, who is highly motivated, knowledgeable, resilient and analytical, who will play a major role in taking the pressure of day-to-day management of core business functions away from the Director, thereby allowing them to pursue a vital strategic and leadership role necessary for the organisations’ future growth.

The post holder will be responsible for direct line management of POPS’ Finance Manager, HR Manager and Communications Officer, ensuring the respective departments provide effective contributions to support the operation of POPS as an organisation compliant with legislative and legal requirements.

In addition, the post holder will oversee POPS’ outsourced ICT function and manage all matters in relation to the physical maintenance of POPS’ head office building and the management of the tenanted space.

ACCOUNTABILITY:

POPS’ Director

RESPONSIBILITIES:

GENERAL

• Work productively alongside POPS Assistant Director for Operations and Business Development to ensure the success and future growth of the organisation 
• Develop national, regional and local alliances and partnerships to enable POPS to fulfil its Mission and strategic plans
• Seek out the use of innovative business models and systems.
• Work with departmental managers to develop action plans and ensure that appropriate targets are set, monitored and achieved.
• Ensure that the Director and Board of Trustees are provided with an oversight of activity, effectiveness and development of all core business functions 
• Produce and present internal and external reports to meet designated deadlines
• Produce Business Continuity and  Risk Management plans
• Attend and report to POPS’ quarterly Trustee meetings.
• Support bid writing and commissioning processes where required.
• Attend and host internal and external meetings when required.
• Responsibility for the management and overseeing physical maintenance of POPS’ Head Office Building, Rochdale Road Manchester
• Oversee the tenancy of the ground floor space of POPS’ Head Office building 
• Oversee outsourced provision of POPS’ ICT functions
• Ensure POPS retains and develops appropriate kyte marks and quality assurance certifications. E.g. Cyber Essentials Plus
• Create a learning and knowledge culture across the organisation to inform future and transformational change.
• Create and contribute to a culture of valuing others and innovation
• Uphold POPS’ values

FINANCE

• Directly line manager POPS’ Finance manager
• Oversee the financial administrative function of POPS’ finance department ensuring legal and organisational compliance, including liaison with POPS’ external auditors.
• Ensure all financial transactions of the organisation meet the requirements of commissioners, creditors and suppliers
•  Coordinate the preparation of the annual budget, monitor monthly management accounts and review project activity against agreed budgets
• Take a leading role in supporting future commissioning, working with POPS’ finance manager to produce relevant financial information

HUMAN RESOUCES

• Directly Line manage POPS’ HR Manager
• Overseas all administrative HR functions, including staff recruitment, management,  training and development
• Ensure compliance with employment Law legislation and processes
• Ensure effective management of people through supportive performance management.
• Implement practices to ensure equality and diversity across staffing teams and service delivery  
• Ensure the implementation and development of POPS’ Policies and Procedures

COMMUNICATIONS

• Directly Line Manage POPS’ Communications Officer
• Contribute to the development of POPS’ Communications Strategy
• Ensure POPS’ branding and messaging is consistent and meets with the  aims of POPS’ strategy and organisational ethos 
• To take a leading role in the development and production of all communications materials, including publicity, reports and web site

Salary: Up to £37,619 (pro rata)
Hours: 30 - 37.5 hours per week (we’re flexible!)
Location: St. Michael’s Hospice, North Hampshire

Are you a people person with a passion for community, events, and making a real impact? We’re looking for an enthusiastic fundraising professional to head up our Community Engagement Team! You’ll help us bring in vital support by managing corporate and community fundraising, and inspire even more people to join in our Hospice-led events like the Moonlight Walk and Light Up a Life.

What You’ll Do:

• Lead & Inspire: Oversee a dedicated team, driving funds and engagement through amazing events and partnerships.
• Build Connections: Develop new business and community partnerships that align with our mission.
• Represent the Hospice: Be our champion at community events and speaking opportunities, spreading the word and growing our presence.
• Stay Flexible: No two days are alike! Some evenings and weekends are part of the adventure.

What You’ll Bring:
Experience in fundraising is great, but if you’ve got skills in leadership, relationship-building, and meeting income goals, we want to hear from you! You’ll be a natural at connecting with people and helping supporters reach their fundraising goals.

Perks:

• Flexible hours and hybrid working options
• A fantastic team dedicated to making a real difference every day
• The chance to use your creativity and skills for a meaningful cause

Ready to Apply?
Send us:

• A cover letter telling us why you’d be perfect for this role (required!)
• Your CV
• Completed application form (downloadable from our website)

For a quick chat about the role, contact Sarah Shearman.

Join us – let’s make a difference together!

Closing date: Sunday 1st December 2024

Position Summary
The Philharmonia Orchestra is seeking to appoint a Social Media and Content Manager towork with the Marketing team to promote all aspects of the offer – someone who is passionate about social media and is excited to be an innovator in the sector.

The newly created role will be focused on developing and implementing a new social and content strategy, with strands of activity that focus on growing and engaging audiences, raising the profile of the Orchestra on a global scale and maximising income. The successful candidate will be responsible for the management and optimisation of all our social channels, as well as content development and capture. Importantly, the candidate will work closely with the Marketing and Concerts teams to ensure our social channels are full of rich and engaging content, and a central part of the marketing mix. They will need to be confident in developing relationships pan- organisation, as they will work closely with a core group of staff and players to expand the capture and development of content.

Key Responsibilities
Strategic Planning:

• With the Marketing team and any external research/audience agencies, develop an annual content and social strategy and planner, which serves all areas of the business and campaigns
• Develop a brand personality appropriate to each channel, which builds on the Philharmonia core brand mission and values
• Develop a strategy for paid social activity and digital advertising
• Look at the introduction of more social channels, where appropriate
• Using various analytics tools, and tied to the wider organisational data strategy, develop reports for circulation on a regular basis, which show growth in audience numbers and engagement

Project Management:

• Schedule and optimise social channels (organic), ensuring there is a variety of content with a consistent TOV and brand, which delivers audience engagement, growth, and diversification
• Schedule and optimise paid social and digital advertising to maximise best performing channels
• Work with Managers to support with SEO and website navigation, as part of the whole customer journey
• With the Managers and an external agency, support with optimisation of the Google Grant account
• Analyse the effectiveness of all social and content and implement any optimisations and learnings
• Attend concerts and activities where relevant and part of the strategy, in order to capture imagery, stories and footage
• Coordinate with the stage management and concerts teams to ensure that information is shared well in advance and opportunities are maximised
• Work with partner venues and organisations to promote the work we do as engagements and on tour, in support of both parties’ strategies
• Work with the Data and Insight Manager to improve data capture, monitoring and understanding

Leadership and Management:

• With the Director of Marketing & Comms, work to engage the whole Orchestra in the production of content
• Work with a core group of players and staff to build confidence in the creation of content and capture, building a strong in-house team

Managerial Responsibilities:

• Attend workshops/conferences/seminars to be on the front foot of social media and content development – share learnings with the team and other stakeholders
• Be a brand guardian for the Philharmonia identity, working with the Director of Marketing & Comms to evolve and optimise branding across online channels and beyond
• Work with Director of Marketing & Comms on new online projects that may arise, as part of the programme and business development

Skills and Qualifications
Essential:

• Minimum three years’ experience in a relevant role
• A champion for social media and content development
• Knowledge of all social platforms, Google Analytics and other reporting tools
• Passion and interest for music and the arts, with a good understanding of orchestras
• Some experience in photography/videography (does not need to be an academic qualification
• Excellent communication skills (both verbal and written), with the ability to communicate convincingly to a diverse range of people
• Excellent interpersonal and social skills, with the ability to create strong relationships with a range of stakeholders and colleagues
• Ability to work successfully as part of a team as well as to use own initiative
• Ability to prioritise a mixed workload and to work to tight deadlines
• Willingness to have a hands-on attitude
• Willingness to work unsocial hours, including evenings and weekends both within London and the rest of the UK (occasionally internationally)

Desirable:

• Experience of working with a similar arts organisation
• Experience of working with musicians or other creative artists

My client heads up a global network of organisations that all share the same passion for empowering young people to start and sustain their own businesses. At present they are looking to appoint an interim Head of Finance.

Key responsibilities:

• Ensuring an effective and smooth running finance function, meeting all statutory and management reporting requirements.
• Responsible for the annual operational budget, quarterly forecasting and financial modelling
• Overseeing compliance with donor and all regulatory terms and conditions throughout programme delivery
• Overseeing a team of 4, ensuring a collaborative and engaging team culture high performing culture

The successful candidate will be a qualified accountant with a track record of operating at a similar level within the Not-for-Profit sector. With proven technical charity SORP, you will also be able to deliver on their finance business partnering ambitions.

My client follows a very flexible working policy of 1 day a week in the London office.