Membership Jobs
Are you an experienced and well-rounded marketing professional ready for your next challenge? Do you have a proven track record of using your marketing and sales expertise to deliver revenue growth? Are you passionate about transforming education for post-16 students? Then this could be the role for you.
About Us:
At Learning on Screen, our core purpose is crystal clear: to elevate post-16 education by harnessing the transformative power of moving image and sound. We do this by working with members in educational institutions and beyond to provide unparalleled access to millions of audio-visual resources dating as far back as the 1920s for use in teaching and learning. We also support people to use this content, whether that’s navigating the minefield of copyright legislation or understanding best practice for embedding our content into their teaching. In addition, we work on pioneering partnerships and collaborations to amplify our global impact. Join us in our journey in shaping the future of learning and teaching and making a lasting impact in education.
Role Overview:
The Head of Marketing & Sales plays a pivotal role in driving the organisation’s growth. You will develop and execute multi-channel strategies delivered across the funnel from enhancing brand visibility and generating leads, nurturing leads to conversion, right the way through to supporting customer retention and advocacy. This varied role offers the opportunity to expand market reach with our current services, as well as helping launch new products into existing and untapped markets, while delivering a strong RoI.
As well as being a commercial and strategic leader you will need to be a hands-on problem solver, ready to roll your sleeves up to support a small team to deliver where needed. You will be pivotal in ensuring we achieve our mission and deliver impact for post-16 students.
You will report directly to the Chief Revenue Generation Officer who leads the revenue team, comprising of digital marketing and content specialists as well as membership support staff.
Key Responsibilities:
- Membership engagement and growth: Developing and executing strategic marketing and sales strategies to drive member engagement, growth and retention with our flagship membership and subscription services.
- Brand positioning and visibility: Ensuring we have a powerful brand that punches above its weight to increase market share, drive competitive advantage and to position the organisation as a thought leader within the sector.
- Marketing analysis and segmentation: Conducting market analysis/research within existing and untapped markets to uncover insights to segment audiences and tailor marketing messaging and activities effectively to drive conversions.
- Digital marketing: Overseeing digital marketing strategies, including website optimisation, email marketing, search marketing and social media marketing to drive traffic and conversion across the funnel stages.
- Content and creativity: Oversea content strategy and creation across various formats and channels, ensuring innovation and creativity to stand out in a crowded market.
- Data-driven decision making: Using analytics to test strategies, measure results and generate insights in order to iterate and improve performance, tracking key metrics and leading the team to deliver and report against agreed KPIs.
- Budgeting and resource management: Tracking spend, ensuring cost effective allocation of resources and reporting on RoI.
- Leadership and collaboration: Leading and mentoring the team to perform against growth and revenue targets as well as collaborating with other departments to ensure a unified approach.
Essential experience and skills
- Extensive experience in a similarly commercial marketing and sales role with a proven track record in driving revenue growth.
- Strong strategic thinking skills with a track record of successful planning and execution.
- A commercial and results-driven mindset with a commitment to achieving and exceeding financial targets.
- A diverse marketing skillset and proficiency across a range of marketing channels.
- Experience leading and line managing a team to perform.
- Excellent communication skills with an ability to convey complex ideas and concepts in an accessible way for a range of stakeholders,
- Ability to thrive in a fast-paced, dynamic environment with fluctuating demands and priorities.
- Demonstrated ability in managing budgets and tracking RoI.
Benefits:
- Flexible working hours: 4 days (80% / 28.8 hours)
- Remote or Hybrid: Work from the comfort of your home or join us at our London office as needed.
- Competitive Salary: £36,000 per year pro rata (4 days / 80%).
- Professional Development: We encourage continuous growth and provide resources to enhance your skills.
- Make an Impact: Contribute to the future of digital learning in a dynamic and forward-thinking organisation.
Join us in driving unparalleled success as the Head of Marketing & Sales at Learning on Screen. We look forward to reviewing your applications and welcoming the newest member of our dynamic and forward-thinking team!
How to Apply:
To apply, please follow the "Apply via Website" button below to upload your CV, a cover letter outlining your relevant experience and qualifications, and a completed equality monitoring form via our Breathe Recruitment vacancy page.
Application Deadline: Wednesday, 22nd May 2024 by 6pm.
Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
Unfortunately, we are unable to consider any applications received after the deadline.
First interviews - will be held virtually on 27th May.
Second interviews - will be held in person on 3rd June.
The client requests no contact from agencies or media sales.
The ESU believes every child should be able to make their voice heard. We believe that the ability to progress and to thrive in life relies on building speaking and listening skills. Our oracy, debate, public speaking and cultural exchange programmes help young people to engage with the world, to speak more confidently, and to listen to and understand different points of view.
The ESU was founded as a membership organisation, bringing together those who share a belief that better communication makes for better global understanding. Today, we have members across England and Wales who meet to socialise, gain new perspectives on the world and to help organise and raise funds for our educational work. There is also a strong international membership and global educational network.
We are seeking an organised, proactive and diligent Membership and Engagement Coordinator to lead on the administrative support for our members and the wider Engagement team. The post holder will be responsible for providing a seamless experience for members wanting to join the ESU or for those renewing their membership. The Membership and Engagement Coordinator will be responsible for developing relationships with members and branch chairs, finding ways to involve members in the work of the ESU and maintaining oversight of the organisation’s CRM. The post holder will also help support the ESU’s events and international work.
Responsibilities:
· Support the Membership Manager to implement a new recruitment strategy to grow ESU membership in agreed target audiences
· Work with the Membership Manager to ensure a straightforward renewals process, this includes sending email and postal renewal communications, updating lapsed memberships and taking credit and debit card payments.
· Ensure membership records on the CRM are accurate and up-to-date.
· Assemble and dispatch Welcome Packs to new members.
· Act as the first point of contact for current and prospective members and assist with their queries.
· Assist with the production of monthly membership statistics and reports.
· Ensure the ESU has robust and clearly documented membership processes and make suggestions to enhance and resolve issues that arise.
· Maintain records of international ESUs and support the Director of Global Engagement with sending communications to this group.
· Liaise with branch chairs to support their requirements and provide details on membership statuses for their branch members.
Essential:
· An understanding of the nature and importance of the ESU’s charitable work within educational and wider contexts and a strong commitment to increasing the impact of the organisation’s work
· Highly organised, with an ability to ensure deadlines and targets are met
· Excellent written and verbal communication skills
· Ability to ensure a high level of accuracy when adding and amending database records
· A pro-active and positive attitude to problem resolution
· An ability to engage with multiple stakeholders at all levels
· IT literate with strong Microsoft Office skills, especially Excel
Desirable:
· Previous experiencing using CRM systems
· Experience of supporting events
. Office administration experience in a busy office, requiring multi-tasking
Benefits:
· Company Pension
· 28 days annual leave plus 8 days Bank Holiday (pro-rata)
· Hybrid/Flexible Working
· Employee Assistance Programme
· Access to Virtual GP Services 24/7
· Group Life Insurance
· Learning and development opportunities
. Regular Staff Social Events
Interviews to take place 22 & 23 May 2024
The client requests no contact from agencies or media sales.
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
UWSU is looking for a new Director of Membership Services. This department covers four teams working on the frontline of student engagement at the University of Westminster. This role leads of all strategic development, direction and creating positive change for students. This role will line manage four direct reports, deliver on strategy, ensure high performance in student democracy, and ensuring members are empowered to make change.
If you are an excellent leader, strategic thinker, who can build particpation in student activities then we want you!
We are a people first employer who believe strongly in flexible working, and staff wellbeing.
Full recruitment pack available here! UWSU_Recruitment_Pack_DOMS.pdf (sums.su)
The client requests no contact from agencies or media sales.
Music at Oxford is searching for a creative, driven and passionate Head of Development and Membership to lead a new era of fundraising at this majestic organisation.
Applications close at: 9 a.m. Friday 17th May 2024
Location: Oxford 2 days a week in the office, 3 flexible
About Music at Oxford
Music at Oxford is leading the charge in providing a wide range of engagement opportunities with incredible contemporary music. From classical concerts and education programmes for primary school children, to providing access to musical instruments for refugees – the remarkable Music at Oxford is providing opportunities for all.
About the role
The Head of Development and Membership is a newly created role and will lead all aspects of development for the organisation. The key areas of focus are trusts and foundations, individual giving and membership/patron income and we are searching for candidates with some or all of that experience.
Who we are looking for
This is the perfect opportunity for someone who has a passion or understanding of music and wants to work in a creative, hands-on and varied role. It would suit someone who wants their first ‘head of’ role or someone who is an existing head but wants a new challenge.
The wonderful team cannot wait to bring on someone who will bring a wealth of development knowledge with them so they can continue the impact they have.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Friday 17th May 2024.
Would you like to provide support, advice and guidance to the Royal British Legion members in Northumbria? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you.
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships with our members, the Branches and the County Committees, the Team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership engagement officers (MEO) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. We are looking for an effective, diligent multi-tasker with excellent customer service and communication skills who can both support and challenge.
The MEO provides organisational support, advice and information to our members, and works closely with County Committees, membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members, and on a mobile basis with frequent travel to local branches and at other locations in the Northumbria area and beyond (incl. for monthly team meetings).
This is a Part Time post, working 21 hours per week, Monday-Friday. Working arrangement to be as agreed with Management and a degree of flexibility is needed. Evening and weekend work will be required.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: Sunday 19th May 2024
The client requests no contact from agencies or media sales.
The European Association for Cancer Research (EACR) is a charity and membership association that supports cancer researchers across the world, helping them to communicate, collaborate and work together internationally to help defeat cancer. Our friendly team of 15 staff is supportive, forward-thinking and highly motivated by the work we do.
The Membership Coordinator will support the work of the EACR with a focus on our membership activities. We are looking for a friendly, self-motivated, hard-working and extremely organised person with a positive, can-do attitude. You will bring outstanding communication and customer service skills to enable you to build a rapport with our members at a distance. There is the opportunity for some international travel to our conferences and other events, so you will need to be able to work flexibly at times.
Ola, the outgoing holder of this role, says: “As a part of the EACR team, getting unwavering support for your professional growth and career development is an active reality, every day of every week! A role at the EACR gives you an amazing opportunity to join an exceptional team where every team member’s voice is valued, contributing to the cohesive fabric of a highly professional, productive, and forward-thinking team.”
Responsibilities include:
- Membership: supporting the recruitment and retention of EACR members by keeping their contact details up to date, responding to queries and processing applications. Being the first point of contact for our 14 affiliated national societies
- Member benefits: supporting the delivery of a suite of member benefits, including monthly webinars and a mentoring scheme
- Our fortnightly email bulletin: assisting with the creation and sending of the Mailchimp email to EACR members and subscribers
- Conferences: supporting the delivery of our conferences held around Europe: preparing materials, packing and arranging shipping
You can find more information about the position by downloading the Job Description and Person Specification document from the website linked to at the bottom of this page.
About you
We are looking for a friendly, hard-working and organised person with outstanding communication skills. You will be comfortable working independently and managing a busy workload. You will need to be confident, tenacious, patient, and have a great eye for detail. Employment experience in an administrative role, preferably for a membership or not-for-profit organisation, would be an advantage, but, if you have the right skills, we are happy to receive applications from those seeking their first role. You must be willing and able to travel internationally and to work occasional evenings and weekends, with plenty of advance notice.
About us
The EACR is a registered charity dedicated to advancing cancer research. We’re Europe's largest membership organisation for cancer researchers, with more than 12,000 members in over 100 countries worldwide. Members range from first-year postgraduate students to winners of the Nobel Prize. Anyone who works in, studies or supports any aspect of cancer research can join us as a member.
We provide our members with regular communication about all the latest news, jobs and cancer research conferences and give them opportunities to apply for grants and fellowships. We offer a suite of benefits to members including webinars, networking events, a podcast, collaboration tools and on-demand resources to support education and development. We organise conferences around Europe on the latest topics in cancer research and offer reduced registration rates to our members.
And also…
We are a welcoming, supportive, close-knit team of 15. We offer employees a comprehensive benefits package including an excellent pension scheme and generous annual leave (30 days pro rata for a full leave year plus bank holidays and a further 5 days of office closure).
The EACR has its headquarters in the Sir Colin Campbell Building adjacent to the University of Nottingham Jubilee Campus. It benefits from a creative atmosphere, good transport links and an attractive environment with nearby shops, cafes, green spaces and a gym.
APPLYING FOR THE POST
Closing date for applications: 12:00 (noon) Monday 13 May
First interviews to be held: Wednesday 29 May
The client requests no contact from agencies or media sales.
Membership Growth Manager, Full-time
Remote (1 day per month from Northampton office)
Permanent, c. £40K
We're seeking a Membership Growth Manager to support the development of a professional bodies membership. The successful candidate will drive membership numbers by bringing on new affiliated organisations, growing relationships with larger companies, as well as managing existing member relations and recruitment.
The role manages the strategy of acquiring new organisational members, enhancing a pipeline of potential targets through outreach and networking. The successful candidate is expected to work with product managers to create suitable value propositions, negotiate agreements with companies and bring on large membership subscriptions.
Our client is a not-for-profit professional body that represents its members across the UK, promoting industry policy with ministers and governmental agencies. It is an organisation that promotes sustainability, circular economy, and contributes to Net Zero.
We are looking for someone ideally with membership experience, otherwise experience within business development, relationship management or a sales driven role are suitable. Generating new business is key, implementing sales strategies for long-term growth, networking and using CRM + other tools to new business pipelines.
If you have experience working in membership or business development, we'd love to hear from you. Apply today! Covering letter will be required for the application process.
A more detailed covering letter can be worked on once the full job pack is shared with a candidate.
Membership Services Manager (Sales)
Advancement
Full-time
Permanent
£33,368 per annum
Application deadline: 12pm (midday) on Monday 27 May 2024
About the role:
The British Museum is seeking a new Membership Services Manager (Sales) to deliver a first-class service for Members onsite, maximise income from Membership sales and manage the Members' Room. The role will work to ensure that Members' generous support is reciprocated with an experience of enduring value, while also utilising every opportunity to generate the best returns for the Museum.
Key areas:
Manage and directly oversee the work of the Membership front of house team, liaising with stakeholders and other departments to deliver onsite Membership benefits and support, facilitating the best access for Members, resolving and escalating any feedback that arises, providing high standards of customer care.
Take primary responsibility for the generation of revenue from Membership sales, developing a sales strategy to ensure targets are met and exceeded, reporting and monitoring on weekly and monthly sales, working across the Museum to ensure the best availability and visibility of Membership sales channels.
Take primary responsibility for the operation of the Members' Room, managing the relationship with the Members' Room caterer, overseeing the budget and expenditure each year, delivering a first-class service which maximises revenue and Member satisfaction.
About you:
- Experience in a busy front of house environment in the public or private sector.
- Strong sales experience and commercial awareness.
- Excellent face-to-face customer service skills.
- First-class attention to detail and accuracy in all administrative processes.
- Conscientious and proactive mindset, with a willingness to never let a problem go unresolved or an opportunity for incredible service unrealised.
- Talented at building relationships across multiple departments, analysing and presenting complex information, and managing and leading colleagues.
- Experience of managing projects and liaising with external suppliers.
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures.
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
- Interest-free travel, bicycle and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
We are working with a membership body based in central London, who are looking for a Membership Engagement Coordinator to join their team. This is a new role, working closely with the Membership Manager and will be responsible for coordinating and delivering membership engagement, recruitment and retention plans, ensuring members are at the centre of the organisation.
Some of the benefits include
- Hybrid working.
- Group pension scheme, with generous employer contributions (5% of salary, increasing to 10% after 3 years service).
- 25 days holiday, increasing to 27 days, plus 3.5 days during Christmas.
- Buying and selling annual leave scheme.
As Membership Engagement Coordinator you will
- Lead and deliver on communications plans for renewals, ensuring renewal emails, letters and calls are made to ensure high levels of member retention - monitoring retention rates and cancellation reasons.
- Work with the Membership Manager and Digital Communications Manager on social media campaigns to reach new members.
- Raise awareness of all member benefits to help with member engagement.
- Manage membership networks, and work closely with the events team to build networks at the organisation events.
- Monitor and evaluate membership statistics, assess their effectiveness and suggest improvements if necessary.
- Help deliver a member recruitment strategy with the Membership Manager.
To be successful in the role you will
- Have experience in another member engagement role.
- Have an appetite for problem solving and making improvements and enhancing new ways of working.
- Experienced in developing and implementing membership recruitment and retention plans.
- Have an understanding of digital marketing platforms and systems.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Part Time (30 hours/4 days per week) | Permanent | £23,419 per annum FTE (£18,735 for 30 hours) plus benefits | Location: Office based in Bath or Hybrid basis.
Our client a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.
They are proud to have a committed, highly engaged workforce, as shown by their employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.
In this role, you’ll assist our Individual Giving and Membership fundraisers in providing an exceptional experience to our members and supporters.
You’ll often be the first port of call for our members, supporters, potential supporters, and members of the public contacting the organisation
Have you got excellent communication skills with an engaging and professional telephone manner?
Are you an enthusiastic and hard working team player?
Do you have experience of using CRM databases?
Our client is looking for someone with excellent organisational and administration skills with the ability to work on their own initiative. You’ll have excellent attention to detail and be committed to delivering a high standard of supporter care. Please note, this role will require a satisfactory Basic DBS Disclosure.
If you’re looking to join a fantastic organisation and team where you can really make a difference, they’d love to hear from you.
In this role, we’re looking for someone to work from our office based in central Bath. Our client will also consider applicants who are interested in hybrid working (with a minimum requirement of 2 days in the office).
How to apply
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement demonstrating how your skills and experience meet the person specification.
We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.
The closing date is 5pm on Monday 13 May 2024
REF-213 511
We are looking for an interim Individual Giving Membership Manager for an incredible health charity, for a fixed term 12 month maternity contract, ideally to start in July.
This is a hybrid role with with once a week in the Southwest office.
The Charity
A dedicated, inspiring and forward-thinking healthcare charity, passionate about to improving health and beating long terms conditions, ensuring people are equipped with practical information and support.
You would be joining a highly respected organisation, known for its collaborative and inclusive working culture, offering some fantastic benefits including a competitive pension and holiday entitlement, life assurance, training and development investment as well as much more.
The Role
In this exciting role, you'll optimise and develop our supporter and member retention programmes.
Reporting to the Head of Supporter Engagement, you'll retain, reactivate and develop individual supporters and members, ensuring they have the best experience, maximising their lifetime value.
You'll work closely with the Acquisition Manager as required and will manage the Supporter Engagement team.
Develop and deliver the annual individual giving programme, including supporter appeals, the weekly lottery, reactivation, upgrade, and cross-selling activities.
Manage the membership programme, maintaining and building the base through stewardship and conversion activity.
Develop the annual business plans and budgets for individual giving, membership, legacy marketing, and retail.
The Candidate
Experience of leading and developing a team.
Experience of developing and delivering a cross-channel direct marketing programme, ideally within a charity or membership organisation.
Firsthand experience of managing customer/ supporter, development, and retention campaigns.
Experience of managing budgets and developing annual plans.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Full Time (37.5 hours Monday to Friday) | Fixed Term Contract 12 months | up to £40,256 per annum plus benefits | Location: Hybrid basis (Bath)
We’re a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research. We’re also proud to have a committed, highly engaged workforce, as shown by our 92% employee engagement rating, which puts us comfortably in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.
In this exciting role, you’ll optimise and develop our supporter and member retention programmes. Reporting to the Head of Supporter Engagement, you’ll retain, reactivate and develop individual supporters and members, ensuring they have the best experience, maximising their lifetime value. You’ll work closely with the Acquisition Manager as required and will manage a team of five.
You’ll plan and execute individual giving campaigns, manage and develop our membership programme, and carry out legacy marketing, supporter stewardship both on and offline.
Do you have experience in developing and managing a range of direct marketing/fundraising channels and campaigns?
Are you highly numerate and able to set and manage business plans and budgets, and analyse and interpret campaign results?
Do you have experience of using CRM databases and using data to provide audience insight?
Have you got excellent communication and interpersonal skills and the ability to build effective relationships?
We’re looking for an innovative, highly organised, self-starter, with the ability to plan and deliver campaigns in a timely manner. You will have strong attention to detail and be able to manage multiple projects whilst working to tight deadlines.
If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.
Location - You would benefit from the flexibility to work on a hybrid basis attending our central Bath office at least 20% of your time each month.
How to apply
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement, demonstrating how your skills and experience meet the person specification.
We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.
Want to know more? For more details on this exciting role, please download the job description. The closing date is Thursday 16 May 2024 (9am).
REF-213 653
Are you an experienced relationship fundraiser who wants to have a direct impact on approximately 7 million people in the UK who live with tinnitus? If you want to generate income that supports research to drive progress towards a cure, this could be the perfect opportunity for you.
Position: Major Donor, Legacy and Membership Fundraising Manager
Location: Sheffield Office with remote working options (1 day in the office per week)
Salary: £38,000
Contract Type: Permanent and full time; 35 hours per week (may include longer hours depending on requirements)
About Tinnitus UK:
Tinnitus UK is a Sheffield based charity dedicated to providing support services, research, and prevention advice for individuals living with tinnitus. As the world's leading provider in this field, they aim to alleviate the burden of tinnitus for the one in seven adults affected in the UK.
Their mission is a world where no one suffers from tinnitus. They provide free support services, lead in tinnitus research, connect the research community with tinnitus sufferers, and collaborate with healthcare professionals to ensure effective management of tinnitus.
About the role:
You will play a pivotal role in driving our fundraising efforts to the next level. Your responsibilities will include developing and implementing strategies to engage major donors, leveraging legacy funding opportunities, and expanding Tinnitus UK's membership base. By capitalising on Tinnitus UK's strong communication assets and brand awareness, you'll spearhead initiatives to secure vital funding to support their mission.
As Major Donor, Legacy, and Membership Manager you will:
- Develop and execute a robust major donor fundraising strategy.
- Cultivate and nurture relationships with major donors and philanthropists, leveraging existing contacts.
- Create a pipeline of strategic gift solicitation stages to maximise donor potential.
- Increase awareness of legacy opportunities.
- Develop and execute a plan to significantly increase and enhance Tinnitus UK's individual membership.
About you:
You will demonstrate exceptional relationship and communication skills, including:
- A track record in securing income from major donors and philanthropists including knowledge of membership / legacy fundraising.
- Familiarity with major donor engagement and reporting standards for significant donations.
- Strong understanding of fundraising best practices.
- The ability to work with a board of trustees to develop a portfolio.
- Emotional intelligence and outstanding interpersonal skills.
- Highly organised, able to work with a diverse pipeline of both warm and cold prospects.
Join Tinnitus UK in making a difference in the lives of millions affected by tinnitus.
If you have a fearless personality, boundless tenacity, and a desire to have an enormous impact on the 1 in 7 people who suffer with tinnitus, we'd love you to get in touch.
Please send a copy of your profile or CV to Ellen Drummond & Priya Vencatasawmy at Charity People as the first step.
Deadline: 9am, Friday, 24th of May.
First stage interviews: This will take place on the 31st of May (virtually).
Second stage interviews: In the Sheffield office on the 5th & 6th of June.
Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
SCI (The Society of Chemical Industries) is a global innovation hub connecting industry and academia. Established in 1881 as a registered charity, SCI is based in London but has members in over 70 countries.
SCI’s primary charitable objective is to accelerate the commercialisation of science into industry for the benefit of society, and our community works together to develop scientific solutions to the most pressing global challenges of today, across Climate Change, Sustainability and Health and Wellbeing. The charity convenes communities to address these challenges, transfers knowledge across the member network and supports the next generation of scientists, inventors, and entrepreneurs to achieve their potential as future leaders.
SCI is recruiting for the Director of Stakeholder Engagement, reporting to the CEO, with responsibility for the membership and innovation programmes. SCI has been growing over the last few years as the challenges of addressing sustainability, net zero and global health are becoming increasingly urgent and many companies and key stakeholders are looking to collaborate, build knowledge and skill their teams.
The role has responsibility for engaging and growing membership, including continuing to build the expanding corporate partner network, which includes large global blue-chip companies as well as SMEs. Responsibilities also include management of the team of six to deliver the range of membership programmes including the awards programme, careers programmes and the innovation programmes. The role sits on the Senior Management Team responsible for driving the strategy of the charity.
Key areas of responsibility are:
§ Growing membership and membership income.
§ Management of the growing blue-chip Corporate Partners Network.
§ Management of the SCI Awards Programme with awards across the range of early, mid, and senior levels.
§ Management of the SCI Early Career programmes, including the College of Scholars and the SCIdea Entrepreneurs Programme.
§ Coordination of the Innovation Programmes (in collaboration with the CEO and Head of Innovation).
The role is diverse and presents an exciting opportunity for someone with experience of growing membership or income, who has worked in innovation or industry, and who is able to build strong relationships at a senior level to grow and collaborate with a community that is having a direct impact on society through advancing scientific innovation. Candidates will need to demonstrate a strong track record in growing income, relationship management and timely delivery of projects. Teamwork and effective management skills are required.
We are looking for the following skills and competencies:
· Honours degree in STEM or an area related to SCI activity.
· Minimum of 15 years in a senior membership/customer or relationship management role.
- Presentable and credible, able to project SCI’s vision and mission at a senior level in partner organisations.
- Demonstrable experience of generating income and working to agreed financial targets.
- Energetic and able to engage proactively in the development and delivery of the strategy.
- Excellent leadership skills. Initiative-taking and positive, able to inspire the team.
- Able to multitask, manage own and team workload, and to meet deadlines.
For an incumbent, the role provides a unique opportunity to build significant networks at senior levels across industry, academia, and government, as well as lead on developing new programmes for the charity. The community is broad covering scientific innovation across energy, agrifood, materials, sustainability, life sciences and consumer products so the range of organisations we deal with is very diverse.
The role could suit someone moving up in their career or someone with significant relevant experience looking to make an impact from their career experience in a charity.
Applications closing: 22nd May 2024
Interviews to commence w/c 3rd June 2024
Applicants must be eligible to work in the UK. References will be required. Please note we are only able to take those with the required skills forward.
The client requests no contact from agencies or media sales.