Care Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The primary purpose of this role is to design, develop, and implement a comprehensive continuum of care, supporting young people in our local community who have had a more challenging start in life. This role will be paramount in enabling these young people to ‘discover who they are and what they can become’.
As a proactive member of the Executive Leadership Team, this role is also responsible for the development of an organisational culture that puts our Mission Statement, Purpose, Values and Christian Core Values of Caring, Honesty, Respect and Responsibility at the heart of all we do.
The role will focus on providing an outstanding environment for children to thrive in whilst ensuring that we are compliant with OFSTED and other regulatory bodies. You will also demonstrate expertise in Safeguarding and be able to lead the growth of the provision.
You will be responsible for creating and implementing the strategic direction, financial sustainability and leadership framework for the children’s residential service and to maintain the operational overview of service delivery and service improvements.
You will oversee and project manage the sourcing and registration of new homes and services, working collaboratively with internal and external stakeholders to maximise efficient use of resources and develop a sustainable business plan and business model which reflect the strategic objectives in relation to the children’s residential homes service.
You will work with the Head of Children’s Residential Services to develop a workforce development plan that promotes effective recruitment of a skilled workforce, enables existing staff to develop additional skills to support the service growth, enables internal promotion, and engages staff to sustain the longevity of employment.
You will be instrumental to the development and growth of our service and help realise the positive ambitions we have to make a difference every day to the lives of the children and young people in our care.
With extensive experience of children's residential care, you will have experience of the day to day operations and the strategic overview to drive growth. You will be able to share your success where you have opened and expanded services and also be able to highlight to us you experience of sourcing and securing funding streams and all that entails.
You will demonstrate exceptional interpersonal skills; whether interacting with one of our young people, a member of staff or a member of our Board, you will act with professionalism and kindness; your ability to inspire and motivate will be a key asset and you will create a culture of team work and technical excellence within your service.
In line with our members of our Executive Leadership Team, we would look for you to a hold an MBA or equivalent business management qualification to be willing to undertake one with our support.
Your role will encompass our current homes which cover Nottingham, Newark, Goole and Selby with our key YMCA office locations being situated in Nottingham and Newark.
If you are looking to work for an organisation who care about you and your wellbeing, the YMCA prides itself on the package of wellbeing we support all our employees.
At YMCA Robin Hood Group, you will have many additional benefits, including but not limited to:
· Comprehensive well-being package
· 31 days holiday increasing 1 day each year for your first 5 years!
· Private medical and dental cashback scheme
· Workplace pension
· 4 x Life Insurance/Death in Service
· Westfield Rewards for high street discounts
· Regular ongoing inhouse training and work with our Forensic Psychology team.
· External training to support postgraduate level 7 study and your continual professional development
· Eligible to join the Blue Light Discount scheme
· Pastoral support
· Cycle to Work Scheme
· Excellent opportunities for development and progression in an exciting expanding organisation.
· £500 refer a friend scheme across the Group
This post is subject to a satisfactory enhanced DBS check paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.
The client requests no contact from agencies or media sales.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
We are looking for an experienced project manager to manage the development, delivery and review of the National Bereavement Care Pathway (NBCP) partnership project and embed it across NHS Trusts in Northern Ireland to drive up standards of care. This pathway addresses the inequity of bereavement care offered to, and experienced by parents when a baby dies. The project is being sponsored by the Public Health Agency in Northern Ireland.
This is a high-profile and rewarding role which will involve developing and delivering a NBCP in Northern Ireland which is parent-centred and drives up standards of care. You will use your project management skills to help to initiate, develop and deliver the project, taking an early view whether to adopt a phased or an all-in approach amongst NHS Trusts in Northern Ireland. The post-holder will engage with health care professionals, national bodies, sector partners, senior decision makers and bereaved parents at both an operational and strategic level to ensure successful delivery of a sustainable pathway.
With demonstrable experience of leading project groups comprising a diverse range of stakeholders, you will have excellent people management skills and be able to reach-out, engage with and enthuse key stakeholders across Northern Ireland.
You will be able to establish and maintain high level, productive relationships with senior external stakeholders and organisations working in a collaborative and inclusive way.
An excellent understanding of how the NHS is structured is essential.
You will have highly developed interpersonal and communication skills, with the ability to communicate complex messages in a compelling way to a variety of audiences.
The client requests no contact from agencies or media sales.
This post is an exciting opportunity to work with Nottingham City’s PCN 8 (Clifton and Meadows).. Using the Macmillan Electronic Holistic Needs Assessment to support Cancer Care Reviews will ensure patients have access to the right support for all their non-clinical needs. The post will also work on the preventative agenda, supporting uptake of cancer screening across the PCNs and supporting the practices within the PCNs to deliver their improvement plan around early diagnosis of cancer. (in line with NHS England and NHS Improvement - QOF Quality Improvement domain 20/21 – Early diagnosis of cancer).
You will work in partnership with GP surgeries to give non-medical support that maximises patients’ wellbeing through their Cancer journey. The primary role is to do Cancer Care Reviews, with access to each surgery’s IT systems to track patient lists, document, and communicate with practice staff. This role will involve liaising with services from within the NHS structure as well as external services, so you will need to be skilled in navigating intricate processes and organisational structures from both the inside and the outside. You will also help with improving screening uptake and community engagement, building relationships with local services and groups to further enhance the support.
The client requests no contact from agencies or media sales.
MAIN PURPOSE OF JOB:
The sanctuary offers a home-from-home environment for all our residents. Under direction you will be required to always provide and maintain a high standard of care and quality of life for all sanctuary residents in a safe and happy environment. To offer love, comfort, stimulation, compassion, stability and security to all residents including the wildlife, ensuring their environment is the perfect sanctuary.
Under direction, you will be responsible for the welfare and happiness of each resident, ensuring the physical and emotional wellbeing of all residents in your charge, through constant interaction, whilst still maintaining consistently high standards of hygiene for each resident and throughout the sanctuary with daily cleaning duties.
There are many physical elements including cleaning, grooming, lifting residents, bending and working outdoors, so the capability to carry out all such tasks is essential.
A love of animals together with the commitment and dedication needed to enrich their time at the sanctuary is also essential. Full training will be given.
MAIN DUTIES AND RESPONSIBILITIES:
Under direction you will be required to:-
i. Care for each resident like your own family, to build bonds with each resident in your charge, to understand each individual character, their likes, dislikes, personality and needs, to be receptive and understanding and have the ability to spot when things are not quite right.
ii. Minimise the trauma to any resident at a time of illness with compassionate care and, if needed, staying with them to reassure and “not clock off” when the shift ends.
iii. Provide stability by way of a routine with regard to meal times, exercise, grooming and cleaning, so all residents feel safe and secure.
iv. Provide meals, ie breakfast, lunch and evening meals as well as any extra meals required for residents’ needs.
v. Ensure bedding, towels and coats are washed, bowls, toys, grooming implements and curtains are cleaned. The living quarters for all residents to be spotlessly clean, utensils washed, floors hoovered and mopped. To be able to add the extra little touches to further enhance their living quarters and surroundings.
vi. Pick up animal waste from rooms, patio areas and whilst out walking and dispose of in a safe and hygienic fashion.
vii. Daily cleaning duties to include outside areas of the sanctuary ie stables, aviaries, paddocks, yards and cat gardens having regard for the general tidiness and cleanliness of the entire sanctuary.
viii. Communicate with all residents throughout your shift, be compassionate, patient, gentle and fun.
ix. Prioritise own workload as well as work within a team, communicate effectively with other team members, give and receive emotional support at difficult times when a resident dies.
x. Meet and greet visitors to the sanctuary as and when required.
xi. Liaise with all other staff of the Trust in a flexible manner.
xii. Be familiar with and adhere to The Trust’s procedures, disciplinary and applicable rules and ensure compliance with legislation (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).
xiii. At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Trauma Informed Care Specialist to join our homelessness & complex needs service in Hackney.
£28,486.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
East London Apartments provides 24-hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Trauma informed Care
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;
Upskilling staff team in particular area of expertise - Trauma informed Care
Developing productive relationships with partner organisations to improve service outcomes
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Embraces a Psychologically Informed approach
Is capable of maintaining unconditional positive regard
Views challenging behaviour as a support need
A strong specialist support worker with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Demonstrates significant confidence and high levels of self-esteem
Demonstrates significant levels of emotional resilience and a positive attitude
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focused
We welcome applications from individuals with lived experiences of using services
What you'll bring:
Essential:
Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
Experience building and develop strong professional partnerships with external providers aligned to their specialism
Desirable:
2-3 years experience providing targeted recovery focused support to individuals with needs around trauma, mental health, substance use and dual diagnosis.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We have an exciting opportunity for a Victim Care Advocate to join our Triage team in South Yorkshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Triage & Early Intervention Officer, you will be:
You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Adult Care Home Manager
Reports to: Regional Manager
Responsible for:Team Leader, Learning Disability Nurse, Support Workers
Job Purpose
To oversee the day-to-day delivery of CQC registered high quality dignified residential care and support services promoting respect, equality and the independence of the people supported.
Principal Accountabilities
- Efficiently manage the day-to-day delivery of the adult residential care home service
- Manage staffing levels to ensure sufficient numbers of suitably qualified staff.
- Effectively manage the staff team providing information, guidance and on-going supervision and performance management reviews.
- Effectively communicate information and instructions to staff and people supported.
- Manage and coordinate the delivery of staff training and development.
- Manage and monitor the local budget.
- Provide leadership to ensure staff are clear about their duties and responsibilities.
- Responsible for the safe delivery and accurate recording of care in line with legislation, the CQC, and AFG policies.
- Being the CQC Registered Manager for the adult residential care home to ensure compliance with Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 and all other relevant legislation.
- Keep up to date with best practice in social care and apply this knowledge to your work.
- Understand and monitor health and safety in the workplace.
- Manage and coordinate governance and quality assurance activity.
- Promote the interests of people supported and provide a person-centred service.
- Conduct assessments of prospective new residents and carry out all duties required to commence care and support.
- Provide clear information to all people supported and their representatives about the adult residential care home.
- Communicate effectively with people supported, their families and representatives, staff and other health and social care professionals to deliver the best possible care and support.
- Maintain confidentiality for people supported, their families and AFG employees.
- Interview prospective candidates and coordinate inductions for new staff.
- Implement AFG policies in relation to absence, disciplinary and grievance matters
- Participate in the on-call responsibilities appropriate to the role
Person Specification - Essential Requirements:
Experience
- 3 Years experience as a CQC Registered Manager in an Adult Residential Care Home setting.
- Experience of leading a CQC inspection resulting in ‘Good’ or Outstanding’ ratings.
- Sound knowledge of CQC regulations.
- Experience in managing Human Resource issues.
- Experience in interagency working.
- Experience in the management of local budgets.
- Experience of managing services using the CQC Guidance of ‘Right Support, Right Care, Right Culture’
- Significant experience of supporting adults with learning disabilities and/or complex needs, behavioural or physical support needs.
Skills and Knowledge
- Demonstrate values consistent with those of the organisation.
- Ability to implement initiatives relating to service delivery, improvement, and modernisation.
- Knowledge of, and lead on the ongoing development and implementation of systems that ensure compliance with regulatory/inspection regimes.
- Knowledge of current best practice in relation to people with learning disabilities and behaviours that challenge.
- Ability to manage change.
- Ability to manage and lead teams of staff.
- Understanding of the wider issues affecting the sector.
- Understanding of the implementation of financial procedures and managing the service budget.
- Ability to communicate clearly and concisely.
- Promote the interests of people using the service through the provision of Recovery/Staying well/Person centred planning using co-production principles.
- Computer literate and experienced in using Microsoft Office packages.
- Ability to develop and maintain effective working relationships.
- Evidence of personal development.
Qualifications & Training
- NVQ Level 4 Registered Managers Award or equivalent.
Other
- Car Owner and Driver.
- Offer of employment/continued employment is conditional on the applicant successfully attaining CQC Registered Manager status.
This role is Band II as per our structure
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
Through the partnership of Macmillan Cancer Support, Self Help UK and the Nottinghamshire Integrated Care System, the Macmillan Beyond Dagnosis service delivers support for people affected by cancer, as well as facilitated access to voluntary and community sector cancer specific support and wellbeing interventions across Nottingham and Nottinghamshire. Support and interventions will be identified using electronic health needs assessments (eHNA’s) and personalised care and support planning. This will provide a structured and clear ongoing support plan for those living with and beyond cancer which are integrated with primary, secondary and community clinical care pathways.
The aim of the service is to provide an improved experience for patients beyond their interactions with clinical services by contributing to the overall holistic approach to supporting people living with and beyond cancer. This will integrate the ‘beyond medicine’ approaches offered by the Voluntary and Community Sector (VCS) into existing and developing cancer pathways.
The Macmillan Beyond Diagnosis Service also includes the NUH Cancer Prehabilitation service, where we provide the Beyond Diagnosis model through the Social Prescriber Link Worker role.
The client requests no contact from agencies or media sales.
Adult Care Home Manager
Reports to: Regional Manager
Responsible for:Team Leader, Learning Disability Nurse, Support Workers
Job Purpose
To oversee the day-to-day delivery of CQC registered high quality dignified residential care and support services promoting respect, equality and the independence of the people supported.
Principal Accountabilities
- Efficiently manage the day-to-day delivery of the adult residential care home service
- Manage staffing levels to ensure sufficient numbers of suitably qualified staff.
- Effectively manage the staff team providing information, guidance and on-going supervision and performance management reviews.
- Effectively communicate information and instructions to staff and people supported.
- Manage and coordinate the delivery of staff training and development.
- Manage and monitor the local budget.
- Provide leadership to ensure staff are clear about their duties and responsibilities.
- Responsible for the safe delivery and accurate recording of care in line with legislation, the CQC, and AFG policies.
- Being the CQC Registered Manager for the adult residential care home to ensure compliance with Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 and all other relevant legislation.
- Keep up to date with best practice in social care and apply this knowledge to your work.
- Understand and monitor health and safety in the workplace.
- Manage and coordinate governance and quality assurance activity.
- Promote the interests of people supported and provide a person-centred service.
- Conduct assessments of prospective new residents and carry out all duties required to commence care and support.
- Provide clear information to all people supported and their representatives about the adult residential care home.
- Communicate effectively with people supported, their families and representatives, staff and other health and social care professionals to deliver the best possible care and support.
- Maintain confidentiality for people supported, their families and AFG employees.
- Interview prospective candidates and coordinate inductions for new staff.
- Implement AFG policies in relation to absence, disciplinary and grievance matters
- Participate in the on-call responsibilities appropriate to the role
Person Specification - Essential Requirements:
Experience
- 3 Years experience as a CQC Registered Manager in an Adult Residential Care Home setting.
- Experience of leading a CQC inspection resulting in ‘Good’ or Outstanding’ ratings.
- Sound knowledge of CQC regulations.
- Experience in managing Human Resource issues.
- Experience in interagency working.
- Experience in the management of local budgets.
- Experience of managing services using the CQC Guidance of ‘Right Support, Right Care, Right Culture’
- Significant experience of supporting adults with learning disabilities and/or complex needs, behavioural or physical support needs.
Skills and Knowledge
- Demonstrate values consistent with those of the organisation.
- Ability to implement initiatives relating to service delivery, improvement, and modernisation.
- Knowledge of, and lead on the ongoing development and implementation of systems that ensure compliance with regulatory/inspection regimes.
- Knowledge of current best practice in relation to people with learning disabilities and behaviours that challenge.
- Ability to manage change.
- Ability to manage and lead teams of staff.
- Understanding of the wider issues affecting the sector.
- Understanding of the implementation of financial procedures and managing the service budget.
- Ability to communicate clearly and concisely.
- Promote the interests of people using the service through the provision of Recovery/Staying well/Person centred planning using co-production principles.
- Computer literate and experienced in using Microsoft Office packages.
- Ability to develop and maintain effective working relationships.
- Evidence of personal development.
Qualifications & Training
- NVQ Level 4 Registered Managers Award or equivalent.
Other
- Car Owner and Driver.
- Offer of employment/continued employment is conditional on the applicant successfully attaining CQC Registered Manager status.
This role is Band II as per our structure
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
Supporter Care Coordinator
Job reference: REQ003152
Application close date: 02/06/2024
£25,984 a year
London E15 2GW/Remote Worker
You must attend the office two days a week, the other three days can be from home, the office or both.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.
The role
The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.
You will:
· Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.
· Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.
· Report to the Supporter Care Team Leader, and sit within the wider Fundraising team.
· Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.
About You
We are looking for someone who:
· Is highly motivated, with a commitment to providing excellent customer service.
· Has experience working in a customer care or fundraising environment
· Enjoys working in a busy team
· Has a high level of attention to detail and exceptional communication skills.
· Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.
· Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please visit our website. You can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus Bank Holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking to recruit an outgoing and enthusiastic Supporter Care Administrator to join our fundraising team.
Supporter Care Administrator
Hours: 37.5 hours per week
Rate: £27,300 per annum
Reporting to: Head of Individual Giving
Base: Hybrid working from Child Bereavement UK’s Offices in either Buckinghamshire or Cheshire and home
This is a full-time role which requires an experienced administrator with CRM experience (Raiser’s Edge) to work closely with the Head of Individual Giving, along with supporting the wider fundraising team.
The Supporter Care Administrator will:
- be responsible for the administration of voluntary income and volunteer administration, ensuring donations are efficiently and accurately identified, recorded and acknowledged, and for the day-to-day management of the volunteer database.
- have the ability to work with a high level of accuracy and attention to detail.
- have good organizational skills and the ability to prioritise workload.
- be professional and a hard-working team player who can remain calm under pressure.
- have excellent written, communication and IT skills along with experience of CRM databases.
- be the lead contact for the coordination of some database projects for the fundraising operation, such as the administration of gift aid claims and coordinating data relating to appeals or volunteers.
- support the fundraising team by providing other administrative support as required.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Closing date: 28 May 2024.
Initial interviews will be held on Zoom.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
Care Assistant
Are you a compassionate and caring individual who has always wanted to make a difference in people’s lives? If so, have you ever thought about a career as a care professional? No experience is necessary for this role, attitude and passion for providing a high standard of person centred care is most important.
Our client are immensely proud of the work they do and are currently seeking talented care professionals to join their expanding team.
Using a person-centred approach, you will help create innovative ways to support their clients. The ways in which you support will change with each client you work with, as everyone’s needs are different.
Supporting people in their daily lives is varied and any day could include, helping someone develop a new skill, providing personal and emotional support, helping people plan and manage their home, support with leisure activities and interests. You could be supporting people in their own home or taking them out and about in their community.
A full driving licence, business insurance and access to your own vehicle is essential for this role.
Please download the job pack to find out the person specification and key accountabilities for this role.
They look forward to hearing from you!
Salary: £12 - £14.15 per hour
Hours: 16-30 per week
Benefits:
- 20 days annual leave plus eight bank holidays
- Mileage and travel time paid
- Paid full in-house training
- Comprehensive EAP, access to a 24/7 GP service and free confidential counselling service
- Work phone and fuel card scheme
- Flexible working patterns
- Buy and sell annual leave of up to five days (depending on criteria being met)
- Death in service benefit of three times annual salary
- Five days paid carers leave per year
REF-213 667
Avon Wildlife Trust is looking for a Supporter Care Assistant to provide our members and supporters with a high quality supporter experience.
This role would suit someone who enjoys working in a friendly, dynamic environment where everything we do is to help local wildlife and allows us to connect with supporters who share our love of wildlife.
The successful candidate is likely to enjoy variety, being well-organised and the chance to ‘go the extra mile’ for our valued supporters.
Overall Purpose of Job
To provide our supporters, including Avon Wildlife Trust members, with a high-quality supporter experience.
Main Responsibilities
Support from our membership and donors provides a vital source of unrestricted income that supports the charity’s work with wildlife.
The Supporter Care Assistant is responsible for efficiently administering the ‘supporter journey’ so that everyone is welcomed and thanked promptly and personally. This includes regular actions such as:
· adding new members to our Customer Relationship Management (CRM) system
· steps to ensure that the personal data we hold is accurate and used for the purposes given, in line with regulations such as GDPR
· responding to supporter queries
· sending routine correspondence
· working with other team members to support the smooth running of various fundraising processes.
Avon Wildlife Trust is a charity dedicated to working with local people for local wildlife, covering the West of England region (former county of Avon). It is supported by more than 17,500 members, manages over 30 nature reserves and is one of 46 Wildlife Trusts in the UK. We want to see nature restored on a grand scale across the Avon region, with one in four people taking action for wildlife.
Avon Wildlife Trust is an equal-opportunity employer. We are committed to developing an inclusive and diverse organisation where everyone feels supported, valued, and able to be their full selves. To achieve our vision of seeing nature restored on a grand scale across the Avon region, we need talented and more diverse people on nature’s side.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Administrators handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
This is a 12-month fixed term contract, or on return of the substantive post holder, due to a secondment. This role will you to be in the office 2-3 days per week depending on business needs.
Main duties and responsibilities of the role:
Supporter engagement
· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
· Managing email enquiries, either by responding or forwarding as necessary.
· Responding to written enquiries received in the post.
· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
· Recording feedback received by the charity and assisting in the resolution of complaints.
· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
· Processing and thanking donations relating to regional fundraising and sporting events.
· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.
· Opening and batching incoming post.
· Updating team procedures as required.
· Archiving, scanning and filing documents.
What we are looking for:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Engaging and professional telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Professional and hard-working team player.
· Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £22,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 19th May 2024 with interviews likely to be held week commencing the 27th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Could you be our Registered Care Manager?
We have a fantastic Registered Care Manager (RCM) opportunity within our Sense Residential service in Edgbaston, Birmingham.
This is a permanent role, working 37.5 hours per week. We are offering a Registered Care Manager £33,930 per annum.
We are looking for a highly motivated individual to join the management team at a service that is registered with CQC has a GOOD rating and is a residential home to 7 individuals.
The individuals we support here have sensory and learning disabilities and they are leading a happy, varied and fulfilled lifestyles that reflect their individuality and preferences.
As a Registered Care Manager, you will be managing a staff team of the Deputy Manager and Support Workers.
The team at the service encourage that no one is left out of life and that independence is continually developed along with day to day living skills.
Does this sound right for you?
Working at Sense gives you a wide range of benefits including:
- 24 days’ holiday + bank holidays; increasing with length of service
- Free DBS Check
- Free leadership and management development (such as our award winning Growing Stronger Leaders Together programme)
- Free access to over 100 online and face to face training
- On-going development opportunities
- Flexible working and family friendly policies
- Employee referral scheme
- Health and well-being support
- Pension Scheme
- Discount scheme
Your duties can include:
- To support individuals/groups within their home and community reach their full potential
- Providing line management support to a team of staff.
- To provide a customised, responsive, and high-quality service to people with learning disabilities who use Sense services.
- Identify needs and outcomes for each individual we support.
- Deliver services that meet or exceed Sense’s legal and organisational standards.
Your required skills and experiences:
- Prior experience of managing in a care setting and Good knowledge & understanding of Residential and Supported Living.
- Effective communication with stakeholders, commissioners, and users alike.
- NVQ Level 5 Diploma in Leadership for Health and Social Care - or willing to work towards it is essential. Sense will fund this qualification.
Work at Sense can be demanding and so isn’t for everyone, but it is also incredibly rewarding and valuable.
To apply
Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
#HIGH